Senior Technical Writer
About the job
- Bachelor's degree in engineering or computer science with 10-15 years of technical publications experience preferred.
- Experience in enterprise mobility technology and products such as Enterprise Mobility Management, Mobile Device Management, Enterprise enhancements for Android, and the Android mobile operating system.
- Prior experience creating product application programming interface documentation with personal-computer-based documentation tools, product requirements documents, engineering specifications, and other technical product specifications.
- Ability to write documentation that is clear, concise, consistent, and accurate.
- Ability to visualize, illustrate, and explain complex concepts.
- Understanding of new media and mobile device security technologies.
- Ability to prioritize tasks and ensure high quality in a dynamic environment.
- Experience with wikis, Perforce, JIRA, Java, and Javadocs.
- Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint.
- Expertise in desktop publishing software, including MadCap Flare, FrameMaker, Visio, Adobe Illustrator, and Adobe InDesign.
- Experience with SharePoint and alternative wiki tools.
- Plan, research, develop, create, write, edit, and produce operational, instructional, maintenance, and developer documentation for paper, multimedia, or web-based publication.
- Conduct interviews with users and technical staff to gather data for product documentation.
- Research and translate technical information into whitepapers, manuals, and web-based content for technical and non-technical audiences.
- Document engineering processes and specifications and create illustrations that demonstrate product concepts.
- Recommend documentation formats responsive to technical and customer requirements.
- Develop publications supporting customer support functions for wireless communication infrastructure software.
- Support technical writing for network planning, site planning, software installation and development, commissioning, operation, administration, maintenance, and troubleshooting.
- Produce procedural manuals and E-SDK application programming interface reference guides for users, independent software vendor and mobile device management partners, and application developers.
- Research products through engineering documentation, personal interviews, and hands-on experience.
- Create conceptual and task-oriented publications for specific target audiences using standard formats.
- Collaborate with the product team to develop user stories, value propositions, and content strategy for product documentation.
- Manage the review and editing of new publications.
- Track and report progress of product publication development.
- Apply advanced technical knowledge of departmental principles and procedures.
- Perform work within company and regulatory guidelines.
- Collaborate with other technical publications team members.
- Prior experience conducting engineering or technical research.
- Familiarity with single-source publication development methods.
- Prior telecommunications and mobile industry experience.
- Experience with topic-based writing.
- Experience with web content publishing and tools, including Adobe Suite.
About the company
NextGen Technologies provides IT staffing and workforce solutions to help businesses find skilled technology professionals. It works with hiring managers to understand requirements, then sources, screens, and coordinates interviews to pre-place candidates for contract, contract-to-hire, or full-time roles. The company emphasizes a long-running talent network, deep industry experience, and a focus on accuracy, speed, and quality to deliver candidates who fit technical and business needs. Its goal is to help organizations build reliable, high-performing technology teams while guiding candidates toward meaningful career opportunities.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
San Jose, California
Founded
2003
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Simplify's Take
What believers are saying
- The June 12, 2026 cybersecurity challenge gives Nextgen Technologies visible local-government exposure.
- Keys Energy's co-hosting creates a foothold inside Florida utility and county procurement.
- Software and app services require low capital, enabling faster sales and delivery cycles.
What critics are saying
- Nextgen Technologies discloses no funding, headcount, or recurring revenue, making traction opaque.
- Competing names like NextGen Security, NXT GEN Tech, and NextGen Healthcare confuse buyers.
- Larger integrators can commoditize app-services work by 2027 and crush margins.
What makes Nextgen Technologies unique
- June 12, 2026 Keys Cyber Games linked Nextgen Technologies to Monroe County agencies.
- Its website positions the company around software and app solutions, not hardware manufacturing.
- Cyber Florida partnership signals credible public-sector cybersecurity participation.
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Company News
Keys co-hosts countywide cybersecurity challenge. Date posted June 12, 2026 Keys Energy Services (KEYS), Nextgen Technologies, and Cyber Florida at the University of South Florida recently co-hosted the 2026 Keys Cyber Games. The event brought together Monroe County government agencies to defend against simulated cybersecurity attacks on Friday, June 12. Participants sharpened their threat detection and response capabilities through hands-on experience in threat hunting, incident response, and network anomaly detection while simultaneously fostering critical inter-agency collaboration. "This exercise gave participants a chance to experience real-world challenges in a controlled setting," said Lynne Tejeda, General Manager & CEO of KEYS. "It's an important step toward making our county more resilient to cyber threats."