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Zaxby's

Zaxby's

Fast-casual chicken fingers and wings chain

Assistant Manager

Full-Time
No salary listed
Junior, Mid
Kannapolis, NC, USA
In Person

About the job

Requirements
  • Must be 18 years of age or older.
  • Must have a valid driver's license, vehicle insurance, and reliable transportation.
  • Must have open availability and be able to work a minimum of 5 days and 32 to 48 hours per week.
  • Must be able to work a flexible schedule including days, nights, weekends, and holidays.
  • Must successfully complete a background check.
  • Must possess leadership qualities, organizational skills, and the ability to interact cooperatively with others.
  • Must have 1 to 3 years of management experience.
  • Must be able to sit, stand, and walk continuously.
  • Must occasionally stoop, bend, crouch, or climb, including using ladders.
  • Must frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
  • Must continuously use hands and wrists for grasping and fine manipulation.
  • Must communicate proficiently through speech, reading, and writing.
  • Must maintain effective audio-visual discrimination and perception to observe and respond to the environment.
  • Must work in an environment with hot and cold temperature variations and exposure to food allergens.
  • Must operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment.
Responsibilities
  • Complete all training requirements, including the Zaxbys Assistant Manager Development Plan, Food Safety Certification, Manager Certification, and any additional training required by Zax LLC.
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations.
  • Ensure team members receive proper training, including ongoing coaching and development.
  • Create an effective work schedule following company standards and local laws.
  • Plan and delegate shift assignments, including communicating expectations and adjusting assignments as needed.
  • Supervise, provide leadership, and coach team members to perform at their highest level and strive to achieve quarterly goals.
  • Ensure service, product quality, and cleanliness standards are consistently upheld.
  • Communicate performance concerns to the General Manager.
  • Assist with performance reviews and mentor and develop team members.
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example.
  • Handle and report guest and team member complaints, concerns, and injuries in a timely, friendly, and respectful manner.
  • Ensure processes, policies, and procedures are properly followed throughout daily operations.
  • Maintain operational standards and ensure compliance with company guidelines, policies, and procedures.
  • Maintain compliance with federal, state, and local laws and guidelines.
  • Utilize management tools and keep neat, accurate, and current records.
  • Maintain flexibility to perform work beyond the parameters of the position description.
  • Ensure the team works safely and follows all safety guidelines and procedures.
  • Immediately report human resources and risk management concerns to the General Manager and District Manager.
  • Escalate other concerns to the supervisor when appropriate.
  • Perform all other duties necessary to ensure restaurant operations function properly.
Desired Qualifications
  • Restaurant management experience is preferred.

About the company

Zaxby's is a fast-casual restaurant chain that serves chicken fingers, Zalads, wings, and signature sauces. Its products are prepared and served at its many local restaurants, offering a southern-inspired menu with a modern twist and friendly service. The company differentiates itself through its combination of distinct menu items (notably Chicken Fingerz and Zalads), signature sauces, and a hospitality-driven brand experience, supported by a large franchised footprint (over 950 locations in 17 states). The goal is to provide consistent, craveable chicken-focused dishes with a welcoming dining experience across its locations, while expanding its brand through franchising and steady growth.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Greenville, South Carolina

Founded

1994

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2026 expansion targets exceed 60 openings, with New York, Maryland, and New Jersey coming online.
  • 2026 NERDS milkshake demand was strong enough to justify a nationwide rollout.
  • U.S. systemwide sales reached $2.754 billion in 2025, supporting franchisee appetite for growth.

What critics are saying

  • Zaxbys faces 2024-2026 discrimination and harassment litigation, signaling weak store-level controls.
  • The brand still relies on franchised operators; one bad franchise can damage national recruiting.
  • NYC and Northeast openings in 2026 create execution risk if throughput or rents disappoint.

What makes Zaxby's unique

  • Zaxbys reached 1,000 locations in 2026, still distinctively sauce-led chicken fast-casual.
  • Its New York City debut in 2026 proves portable formats outside the Southeast.
  • The NERDS milkshake collaboration shows unusually strong menu-marketing and licensed-brand execution.

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Benefits

401(k) Company Match

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

15%

1 year growth

15%

2 year growth

15%
Blue Marlin Real Estate
Sep 14th, 2026
Chick-fil-A, Zaxby's and Jersey Mike's Coming to Titusville.

Chick-fil-A, Zaxby's and Jersey Mike's Coming to Titusville. Chick-fil-A, Zaxby's and Jersey Mike's coming to Titusville? Yes, you read that correctly. Plans for a new retail development could bring all three popular restaurants to North Brevard, giving locals several highly requested dining options in one new plaza. The proposed project adds to the steady stream of growth changing Titusville and the northern Space Coast. Here is what has been reported, where the restaurants could be located and why residents, homeowners and investors are paying attention. Chick-fil-A, Zaxby's and Jersey Mike's Planned for Titusville. A master plan for a new Titusville retail plaza includes Chick-fil-A, Zaxby's and Jersey Mike's, according to reporting from the Orlando Business Journal. Commercial real estate marketing for the project also identifies the three restaurants among its notable prospective tenants. The development is planned near Hickory Hill Boulevard and Cheney Highway, an area positioned close to major roads, established neighborhoods and the continued commercial activity taking place throughout Titusville. Additional restaurant concepts associated with the project include Culver's and Dutch Bros. If the plans move forward as presented, this corner could become one of the most talked-about new dining stops in North Brevard. It is important to note that these businesses are currently included in development and leasing plans. Opening dates have not been publicly confirmed, and project details can change as permitting, construction and tenant agreements progress. Where would the new Titusville restaurants be located? The proposed retail development is located near the intersection of Hickory Hill Boulevard and Cheney Highway, also known as State Road 50. That location matters. Cheney Highway is one of Titusville's main east-west corridors, connecting residential communities with Interstate 95, U.S. 1 and other important parts of North Brevard. The site could also serve residents traveling from Mims, Port Saint John and surrounding areas. For locals, the announcement is about more than grabbing chicken sandwiches or subs. It is another sign that national brands see demand and opportunity in the Titusville market. Why is Titusville attracting more restaurants and development? Titusville is no longer being overlooked. Its proximity to Kennedy Space Center, major aerospace employers, the Indian River Lagoon, Interstate 95 and the Space Coast's expanding job market continues to support residential and commercial growth. As more people live, work and invest in North Brevard, demand follows for restaurants, shopping and everyday services. Titusville also offers a different pace from some of Brevard County's more developed southern communities. Buyers can remain connected to the broader Space Coast while living close to outdoor recreation, waterfront areas, historic downtown Titusville and major employment centers. That combination helps explain why developers and national businesses continue evaluating the area. What this growth could mean for Titusville Real Estate. New restaurants do not determine home values on their own. However, continued commercial investment can reflect growing confidence in a local market. When recognizable businesses enter an area, residents gain more nearby conveniences and the city may attract additional attention from buyers and investors. Over time, a stronger mix of dining, retail, employment and residential development can influence how people view an area as a place to live. For anyone researching Titusville homes for sale, these projects help tell a bigger story. Titusville is growing while maintaining the natural spaces, waterfront access and connection to the space industry that make it distinctive. Blue Marlin Real Estate watches these changes closely because local development affects more than traffic patterns. It can shape buyer interest, neighborhood demand and future investment decisions throughout the Titusville real estate market. Growth is spreading across North and central Brevard. The impact may extend beyond Titusville. Residents of Mims and Port Saint John frequently travel into Titusville for work, shopping, dining and entertainment. Rockledge and Merritt Island residents also keep a close eye on development along the northern and central Space Coast, especially as commercial activity follows residential growth. Across Brevard County, communities are evolving at different speeds. Titusville's current momentum stands out because it combines aerospace expansion, new housing and increased interest from national retailers. For prospective buyers, sellers and investors, that makes local knowledge increasingly valuable. Understanding what is proposed, what is approved and what is actually under construction can prevent rumors from being mistaken for confirmed development. Is Titusville a good place to buy a home? For many buyers, Titusville offers an appealing combination of location, lifestyle and relative value within the Space Coast real estate market. The city provides access to the Indian River Lagoon, nearby beaches, Canaveral National Seashore and the region's growing aerospace corridor. Housing options range from established residential neighborhoods and newer communities to condos, acreage and waterfront homes. The right decision still depends on the buyer's goals. Commute time, insurance costs, flood zones, neighborhood conditions and future development should all be reviewed before purchasing. A knowledgeable Titusville real estate agent can help buyers compare areas and understand how local growth may affect their plans. What locals should watch next. There is plenty of excitement around Chick-fil-A, Zaxby's and Jersey Mike's coming to Titusville, but the next meaningful updates will involve permitting, construction activity and official announcements from the restaurant brands or developers. Until then, the project should be described as planned or proposed, rather than fully confirmed and ready to open. Frequently asked questions. Are Chick-fil-A, Zaxby's and Jersey Mike's officially coming to Titusville? The three restaurants appear in plans for a new Titusville retail development. However, individual opening dates have not been publicly confirmed, and plans may change during the development process. Where is the new Titusville retail plaza planned? The project is planned near Hickory Hill Boulevard and Cheney Highway, also known as State Road 50, in Titusville, Florida. When will the new Titusville restaurants open? No confirmed opening dates have been announced. Construction, permitting and tenant preparations will determine the eventual timeline. What other restaurants are planned for the Titusville plaza? Commercial materials for the development also identify Culver's and Dutch Bros among the notable prospective tenants. How can I find homes for sale in Titusville? Blue Marlin Real Estate can help buyers explore Titusville homes for sale, compare neighborhoods and understand current conditions across North Brevard and the Space Coast. Thinking about a move to Titusville? Titusville is growing, and knowing what is happening locally can make a real difference when buying, selling or investing. 321.877.2902 Blue Marlin Real Estate | Local. Trusted. Proven.

PR Newswire
Aug 31st, 2026
Zaxbys collaborates with iconic candy brand NERDS(R) to launch the NERDS(R) Strawberry Milkshake nationwide.

Zaxbys collaborates with iconic candy brand NERDS(R) to launch the NERDS(R) Strawberry Milkshake nationwide. Aug 31, 2026, 09:00 ET Beginning August 31 Guests Everywhere Can Get Their Hands on the Tasty Treat for a Limited Time At-A-Glance Information * Company: Zaxbys(R) * Menu Announcement: After being introduced in select markets in 2025, Zaxbys NERDS(R) Strawberry Milkshake is now available nationwide for a limited time * Offering: Zaxbys NERDS Strawberry Milkshake featuring Original NERDS candies blended throughout a Strawberry Milkshake base, topped with whipped cream, NERDS Gummy Clusters candy, Rainbow NERDS candy and a Maraschino cherry * Availability: Zaxbys NERDS Strawberry Milkshake is available at Zaxbys nationwide beginning August 31 for a limited time ATLANTA, Aug. 31, 2026 /PRNewswire/ - Turns out, the sweetest way to end a Chicken Fingerz meal is with a little candy crunch. After introducing its NERDS Strawberry Milkshake in select markets last year, Zaxbys(R) fans across the country made one thing clear: they wanted a taste of the iconic mashup. Now, fueled by overwhelming demand, the saucy chicken chain is bringing the fan-favorite collaboration to restaurants nationwide beginning August 31 for a limited time. Zaxbys NERDS Strawberry Milkshake blends Zaxbys rich, creamy, hand-spun Strawberry Milkshake with the signature tangy crunch of NERDS candy for an unexpected sweet-and-tart twist. Topped with NERDS Gummy Clusters(R) candy, whipped cream, Rainbow NERDS candy and a Maraschino cherry, it's the perfect treat worthy of one last taste of summer. "The NERDS brand is such a fan-favorite, iconic candy, and we knew its signature sweet-and-tangy crunch would take our hand-spun Strawberry Milkshake to a whole new level," said Patrick Schwing, Chief Marketing and Strategy Officer at Zaxbys. "The pairing creates a crave-worthy treat that brings nostalgic candy flavors together with the creamy indulgence of a hand-spun Zaxbys Strawberry Milkshake. After seeing how much guests loved it in our test markets, we're excited to bring it to fans nationwide for a limited time." Whether paired with Zaxbys Famous Chicken Fingerz(TM), enjoyed alongside Crinkle Fries (yes, they're made for dipping), or sipped on its own, the NERDS Strawberry Milkshake delivers the perfect balance of creamy, crunchy, sweet and tart in every bite. Fans looking to sip on summer for just a little longer can get their hands on Zaxbys NERDS Strawberry Milkshake now, but only for a limited time. Grab it while it's hot, or cold, by visiting your nearest Zaxbys location, online at zaxbys.com or through the Zaxbys app. To be the first to know what the sauce chicken chain is up to next, download the Zaxbys app on Google Play or the App Store and follow Zaxbys on Instagram and TikTok. About Zaxbys Founded in 1990, Zaxbys(R) is committed to serving delicious Chicken Fingerz(TM), Zalads(R), wings, and signature sauces with Southern hospitality and a modern twist. In 2025, Zaxbys was recognized as Transformational Brand of the Year by QSR Magazine. Zaxbys has over 1,000 locations in 24 states and is headquartered in Atlanta, Ga. For more information, visit zaxbys.com or zaxbysfranchising.com. Media Contact: Brooke Defrin HUNTER PR on behalf of Zaxbys CONTACT: [email protected] SOURCE Zaxbys

Sofia Falleroni
Aug 13th, 2026
East of Lexington: where the Upper East Side is actually eating this August.

East of Lexington: where the Upper East Side is actually eating this August. August 13, 2026 Ask someone who has never lived here to picture Upper East Side dining and they will describe Madison Avenue: white tablecloths, a maître d' who remembers your name, the kind of restaurant you dress for. That image is not wrong, exactly. It is just increasingly beside the point. The restaurants that have actually opened this year, the ones filling reservation books on a Tuesday in Lenox Hill and Yorkville, sit one and two avenues east of that image, on blocks Madison Avenue regulars rarely walk. Seven of the season's most talked-about openings sit east of Lexington Avenue, clustered along First and Third between roughly 68th and 92nd Streets. That is not a coincidence of timing. It is a pattern, and it tells you something about who these operators think is actually spending money in this neighborhood. The corridor, block by block. If you have noticed scaffolding and liquor license notices taped to windows you have walked past for years, here is what has been landing behind them: * Wainwright's Tavern, 1278 Third Avenue at East 73rd Street, took over the former Seamore's space. Jay Wainwright, who was part of that ownership group, kept the footprint largely intact: 45 tables seating 122 guests plus a 13-seat bar. * Sushi Counter, 1310 First Avenue between 70th and 71st, is the fourth location of a small chain running a gluten-free, Australian-style hand roll format. Better suited to a takeout stop than a destination dinner. * Crêpes Choupette, 1590 First Avenue, is a window operation parked just outside AOC East. * Zurutto Ramen, 244 East 79th Street between Second and Third, moved into the old Sojourn space with a service bar and a separate omakase sushi bar spread across roughly 3,200 square feet on two floors, run by Chef Lily Chen. * La Colina, 1431 First Avenue between 74th and 75th, replaced Gnocchi House Bar with a quiet Italian room of 23 tables and 62 chairs. * Sushi Genkai, 445 East 78th between First and York, is a compact counter concept from the same owner behind Sushi Seki on First Avenue. * Zaxbys, 1267 First Avenue near 68th, will be the Georgia-based chicken chain's first Manhattan location, taking over the former Le Gourmet space with about 2,800 square feet and 16 dine-in seats. Every one of those seven sits east of Lexington. Meanwhile Madison Avenue's most notable entry this year, Dear Margo at 961 Lexington from restaurateur Dean Pashalis, is technically a block off Madison too. The corridor doing the heavy lifting in 2026 is First and Third, not the avenue tourists photograph. Much of this surfaced first at Community Board 8's Street Life Committee, the public meeting where liquor license applications get their first airing before the New York State Liquor Authority makes anything final. If you want to know what is coming to your block before it has a sign in the window, that meeting record is the closest thing to an early warning system the neighborhood has. Why the same names keep showing up. The more interesting detail is not the addresses. It is who is behind them. Adrian Kercuku has run da Adriano at 1198 First Avenue since 2023 and is now opening La Colina fifteen blocks north. Julian Medina, who already owns Soledad, is opening a second restaurant, a Spanish tapas room called Caffetteria, at 1827 Second Avenue between 94th and 95th Streets, literally next door. Operators who already have a working restaurant here are not chasing a new neighborhood. They are doubling down on the one they know. That distinction matters because First and Third Avenue in the 70s and 80s is not a tourist corridor the way Fifth Avenue or the museum blocks are. Nobody stumbles onto East 78th Street between First and York on their way somewhere else. A restaurant on that block survives on the people who live within a five or six block radius and show up regularly, not on foot traffic. When an operator with an existing, successful restaurant chooses to open a second one nearby, they are making a bet on the resident spending base, not on visibility. What closed to make room. New restaurants rarely arrive on empty blocks. Some of this year's openings are also the second act of a closure worth naming. Doria, a Northern Italian room from a team with roots at SA Hospitality Group, is taking over the space at 1716 Second Avenue between 89th and 90th Streets that belonged to San Matteo for years. The old sign came down and a new one with real pedigree behind it is going up in the same room. Other closures have been less clean. Bayon, a Michelin Guide-listed Cambodian restaurant in Lenox Hill, closed permanently less than three years after opening. Sushi Ren shut down without much warning. Le Petit Parisien has been preparing to close its doors after a long run. Not every storefront turnover is a downgrade. Daily Sprouts, the five-month-old cafe at 163 East 92nd Street between Third and Lexington, is expanding rather than closing, adding dinner service with biodynamic wines and kombucha-based ciders alongside trivia nights and poetry readings from owner Svetlana Martynova. Restaurant Week, with less than a week left. If you want to test any of this without committing to a full evening's spend, the timing works in your favor for exactly six more days. NYC Restaurant Week's summer edition runs July 20 through August 16, 2026, with 34 Upper East Side restaurants offering two-course lunches and three-course dinners at fixed $30, $45, and $60 tiers. Saturdays are excluded and Sunday participation is optional restaurant by restaurant. The Michelin Guide's own roundup of this year's participants includes Tha Phraya, a Thai restaurant on the Upper East Side known for dishes that go well beyond the green curry and pad thai most people expect. What is easy to miss in the headline number is the trend underneath it. Upper East Side participation in Restaurant Week has climbed for three straight cycles: | Cycle | UES restaurants participating | | Winter 2025 (Jan 21-Feb 9) | 26 | | Winter 2026 (Jan 20-Feb 12) | 32 | | Summer 2026 (Jul 20-Aug 16) | 34 | A single season's count is noise. Three consecutive increases, arriving in the same year as the First and Third corridor buildout, is a restaurant scene with enough new and confident operators to keep opting in. On the calendar past August. Two things worth marking down have nothing to do with dinner reservations. The Neue Galerie at 1048 Fifth Avenue closed for construction on May 27, 2026, and is set to reopen this autumn with a 25th Anniversary Exhibition that keeps Klimt's Portrait of Adele Bloch-Bauer I, the painting known as the Woman in Gold, at the center of the collection. The museum also announced plans in May to merge with the Metropolitan Museum of Art in 2028, though the building and its programming stay put for now. And on a far less romantic note, Home Depot's new four-floor, 120,000-square-foot store is opening at 410 East 61st Street with its main entrance on First Avenue, on the southern edge of the neighborhood. Not every sign of confidence in a neighborhood's spending arrives on a plate. What it adds up to. None of this is a single story about one great restaurant. It is a pattern: experienced operators repeating themselves a few blocks over, a corridor east of Lexington absorbing more new full-service concepts than Madison Avenue has all year, and a Restaurant Week roster that has grown every cycle since last winter. Taken together, it reads less like a trend piece and more like a running tally of who believes there is a paying audience on these specific blocks, night after night, without a tourist in sight. If you already live here, that is worth knowing the next time a storefront on your corner goes dark. It is probably not staying dark for long, and whatever replaces it is likely being opened by someone who has already bet on this neighborhood once before. For a closer look at the blocks themselves, the Upper East Side neighborhood guide has more on what makes each stretch distinct. Whenever the day comes that a shift like this intersects with a decision about your own address, whether that's a co-op you've owned for years or a pied-à-terre you're weighing a change on, Sofia Falleroni and the Falleroni Team know this stretch of the neighborhood block by block. Let's Connect. Like what you're reading?

WAPE
Aug 6th, 2026
9OH-411: Jacksonville's Newest Amphitheatre, Zaxby's and more changes!

9OH-411: Jacksonville's Newest Amphitheatre, Zaxby's and more changes! August 06, 2026 at 3:24 pm EDT There's a lot happening around Jacksonville this week! From a brand-new spot to grab your favorite chicken to a major new concert venue getting ready for its debut, here are a few local updates you should know about: First up, Zaxby's has officially opened a new location on Jacksonville's Northside near Dunn Avenue and I-95. The restaurant is part of the city's Jacksonville Jumpstart to Prosperity Initiative, which focuses on creating jobs, supporting local entrepreneurs, and boosting economic growth in the area. On the flip side, Four Score Golf Tavern has closed its San Marco location. If you're a fan, don't worry - the Gate Parkway location is still open and serving customers. Looking ahead to the fall, the Jacksonville Fair is returning November 5-15 at its new Westside location instead of downtown. The fairgrounds continue to expand, with Duval Hall already hosting conventions and special events. Now, the campus is adding an exciting new outdoor amphitheater near the Jacksonville Equestrian Center: The open-air venue will hold nearly 10,000 people and will make its official debut during this year's Jacksonville Fair concert series. The lineup already includes country star Dwight Yoakam, the Pop 2000 Tour, Skillet featuring The Red Jumpsuit Apparatus, Smash Mouth, and many more. Tickets are already on sale, and organizers say another big fair announcement is coming soon so stay tuned! Whether you're checking out the newest Zaxby's, planning your next night out, or counting down to fair season, Jacksonville has plenty to look forward to over the next few months. Cait. As you can see from my Instagram (@cait_ontheradio), my family is my world and I enjoy traveling as much as possible, especially if it involves being by the water! I am always finding new adventures to document and share with friends!

WBOC
Aug 5th, 2026
Zaxby's coming to Wicomico County.

Zaxby's coming to Wicomico County. * colby moore * aug 5, 2026 updated 22 hrs ago. WICOMICO COUNTY, Md. - County officials say the Zaxby's restaurant chain will establish a location near Fruitland. The county says the restaurant will be located along Route 13, just before entering the municipal limits of the City of Fruitland. The restaurant chain is known for its hand-breaded chicken fingers, chicken sandwiches and dipping sauces. The restaurant's construction timeline and opening date has not been announced yet. "This is another great win for Wicomico County and our residents," said County Executive Julie Giordano. "The addition of Zaxby's demonstrates that national brands recognize the strength of our local economy and the tremendous growth opportunities available here. Every new business investment creates jobs, expands consumer choice, and strengthens our tax base. We are excited to welcome Zaxby's to Wicomico County." Zaxby's recently established a location in Cambridge, MD.