Kronospan

Online platform for wood-based panel sourcing

Klientu apkalpošanas speciālists/-e - Ar dāņu valodas zināšanām

Customer Experience & SupportPosted on Nov 9

Full-timeRiga, LatviaIn-person

About the Job

Requirements

Experience in customer service, sales support, or a similar role.
Experience handling customer orders and document workflows.
Good English and Danish language skills for daily communication with Scandinavian customers and colleagues.
Good communication and collaboration skills.
Accuracy, a sense of responsibility, and the ability to organize work independently.
Good computer skills and the ability to learn new systems quickly.

Responsibilities

Receive, process, and coordinate customer orders.
Communicate daily with Scandinavian B2B customers.
Provide administrative support to the sales team.
Manage document workflows related to customer orders.
Collaborate with sales, production, planning, and logistics teams.
Provide courteous, professional, and accurate customer service.

Desired Qualifications

Experience serving B2B customers is considered an advantage.

Job Description

Pieņemt, apstrādāt un koordinēt klientu pasūtījumus.
Ikdienā komunicēt ar Skandināvijas B2B klientiem.
Sniegt administratīvo atbalstu pārdošanas komandai.
Nodrošināt ar klientu pasūtījumiem saistīto dokumentu apriti.
Sadarboties ar pārdošanas, ražošanas, plānošanas un loģistikas komandām.
Laipna, profesionāla un precīza klientu apkalpošana.

Qualifications

Pieredze klientu apkalpošanā, pārdošanas atbalstā vai līdzīgā amatā.
Pieredze B2B klientu apkalpošanā tiks uzskatīta par priekšrocību.
Pieredze darbā ar klientu pasūtījumiem un dokumentu apriti.
Labas angļu un dāņu valodas zināšanas ikdienas komunikācijai ar Skandināvijas klientiem un kolēģiem.
Labas komunikācijas un sadarbības prasmes.
Precizitāte, atbildības sajūta un spēja patstāvīgi organizēt savu darbu.
Labas datorprasmes un spēja ātri apgūt jaunas sistēmas.

Additional Information

Atalgojumu no 1900 EUR bruto mēnesī, ņemot vērā Tavu profesionālo pieredzi un kompetences.
Bonusu sistēmu pēc pārbaudes laika beigām.
Darbinieku ieteikšanas (“Atved draugu”) bonusu.
Strukturētu ievadīšanu darbā, nepieciešamās apmācības un kolēģu atbalstu.
Darbu starptautiskā ražošanas uzņēmumā..
Stabilu darbu un sociālās garantijas.
Daļēji apmaksātas pusdienas uzņēmuma ēdnīcā.
Bezmaksas autostāvvietu uzņēmuma teritorijā.

#LI-GM1

Compensation: 1900 to N/A (EUR) (MONTHLY)

About the Company

Kronospan

Online platform for wood-based panel sourcing

Kronospan Express is an online portal for architects and specification professionals worldwide, offering a broad selection of wood-based panels for furniture, interior design, and exterior surfaces. The platform provides product information, samples, and support to answer aesthetic or durability questions, helping designers specify Kronospan materials in projects. Its products are distributed via a global range of decors and surface finishes, with a focus on contemporary and future-oriented architectural panels. The platform differentiates itself by serving professionals at a global scale with a unified decor range, easy access to samples and technical information, and a commitment to continuous improvement in surface materials. The company’s goal is to meet the evolving needs of designers, architects, and craftsmen while generating revenue through the sale of its wood-based panel products and related offerings.

Company size: 1,001-5,000
Company stage: N/A
Total funding: $160.6M
Headquarters: Jičín, Czechia
Founded: 1994

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