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Salesforce

Builds cloud software for customer relationships

Manager – Corporate Communications

PR & CommunicationsUpdated on Nov 11
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • At least 8 years of experience in executive communications, speechwriting, corporate communications, journalism, or a similar field.
  • Exceptional writing and editing ability, demonstrated by a portfolio of speeches, talk tracks, op-eds, or executive messaging that is concise, compelling, and written in another person's voice.
  • Proven experience managing LinkedIn for a senior leader, including writing in the leader's voice, planning a content calendar, and using engagement data to improve results.
  • Strong news and narrative judgment, including close attention to news and social conversations, identifying developing narratives, assessing their significance, and judging when to act.
  • Fluency in the AI and enterprise technology landscape, or the ability to develop that knowledge quickly.
  • High judgment and discretion.

Responsibilities

  • Monitor news, social platforms including LinkedIn and X, podcasts, newsletters, and analyst and influencer commentary about the CEO, Salesforce, competitors, and AI; identify what is gaining traction, who is amplifying it, and its implications.
  • Maintain a current bank of messaging, language, and approved stories to keep positioning consistent across appearances.
  • Use transcripts, coverage, and prior remarks to keep content accurate and avoid contradictions.
  • Provide timely, concise assessments of emerging narratives, risks, and opportunities, including a short daily or weekly narrative brief, and recommend whether and how the company should engage.
  • Partner with Product PR, the Office of the CEO, Government Affairs, Investor Relations, and other teams to align messaging and gather input.
  • Draft cue cards, talk tracks, scripts, fireside chat questions, and preparation materials from first draft through final version on tight and changing deadlines.
  • Partner with Media Relations to prepare the CEO for press, podcast, and broadcast interviews by researching outlets and interviewers and developing key messages and Q&A; afterward, identify takeaways and follow-ups, assist with fact-checking, and capture soundbites for the messaging bank.
  • Help own the CEO's LinkedIn presence by writing and publishing posts in his voice, managing the content calendar, aligning posts with key moments and narrative priorities, tracking performance, and using results to improve future posts.

Desired Qualifications

  • Experience writing for a CEO or other senior spokesperson is strongly preferred.
  • Experience with media monitoring or social listening tools is a plus.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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