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Brodie

Runs premium adult basketball league platform

Game Day Lead

Business OperationsUpdated on Nov 8
Part-time

About the Job

Requirements

  • At least 1 year leading or supervising people in events, hospitality, retail, fitness or sports operations, such as as a shift lead, supervisor or head coach.
  • Experience teaching tasks and holding people accountable, and the ability to upsell or ask for a sale.
  • Comfort setting up technology, including cameras, laptops, Wi-Fi and streaming applications, and troubleshooting before requesting help.
  • Availability on site for every game night at the assigned location, approximately 6 p.m. to midnight, including weekends.
  • A genuine relationship with basketball through playing, coaching, refereeing or organizing.
  • Reliable transportation.

Responsibilities

  • Arrive before the first game and work with the crew to set up the gym according to the site map, including courts, scorer's tables, check-in and brand fixtures; assign tasks to named staff, verify them against the setup checklist, and sign off before the Launch Meeting.
  • Run breakdown by counting equipment, packing fixtures and leaving the gym as the venue expects.
  • Ensure Game Day Operators set up BallerTV on every court; verify each stream is live before the first tip-off, monitor streams during the night, ensure dropped streams are restored quickly, and log issues.
  • Ensure every Game Day Operator knows how to set up and troubleshoot streams.
  • Assign roles and rotations for Game Day Operators, Referees, Athlete Highlight Specialists and media staff, typically 5–20 people depending on the venue.
  • Redeploy staff when teams forfeit or do not show, keep check-in staffed and moving, address overdue balances before athletes play, and escalate issues that are not easily resolved to the League Manager.
  • Keep games starting on time and notify the League Manager in advance if a game will start late.
  • Take charge of league-night operations and the crew when the League Manager is off site, including connecting with drop-in athletes and helping convert them into league-night athletes.
  • Make forfeit decisions when a team does not show, send idle staff home to align staffing with the night's needs, and document and escalate repeat performance issues to the League Manager for a decision.
  • Train staff by demonstrating tasks, observing them perform tasks and checking their work; enforce standards for uniform, positions, focus, branding and phone use; coach repeated mistakes, document and escalate them when required, give each staffer specific nightly feedback, and run shadow shifts for new crew.
  • Complete scoresheets and photo verification and deliver them to the League Manager so reporting is completed within 4 hours of the final game.
  • Confirm staff hours match who worked and send an end-of-night crew report covering performance, issues, breakdowns and fixes.
  • Serve as the first contact for operational questions from crew and venue staff; attempt to settle crew disputes and escalate unresolved disputes, injuries, venue conflicts or captain complaints to the League Manager.

About the Company

Brodie

Runs premium adult basketball league platform

Brodie League runs a large adult recreational basketball league across more than 20 cities in Canada and the U.S. It offers a premium three-month season, four times a year, serving over 35,000 players and generating revenue from registration fees. The league includes custom jerseys, professional-style media coverage, real-time player stats via a proprietary app, and community events to create a pro-level experience for everyday athletes. The Brodie ecosystem includes PlayerOne, league automation software that handles operations and powers the player-facing app with profiles, stats, badges, and a social feed, and Triples, an apparel line with jerseys and merchandise. Revenue comes mainly from player registrations, and the company aims for about $10 million in annual revenue in 2025.

Company size
51-200
Company stage
Seed
Total funding
$3.6M
Headquarters
Toronto, Canada
Founded
2019

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