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Ouihelp

Technology-driven platform for in-home caregiving

Responsable d'ouverture d'agence de service à la personne

Case Management & AdvocacyPosted on Nov 9
Full-timeBourges, France

About the Job

Requirements

  • A minimum Bac +2 qualification in the healthcare or medico-social sector.
  • Successful initial professional experience in an equivalent position.
  • Strong knowledge of private and/or public healthcare sectors and their issues.
  • Strong capacity for work and commitment.
  • Organizational and prioritization skills.
  • An active network of prescribing partners in the Bourges region is essential.

Responsibilities

  • Assess beneficiaries' needs at home and develop personalized support plans.
  • Propose suitable home-care assistants according to beneficiaries' situations and needs, in collaboration with the sector coordinator, and introduce the assistants to beneficiaries.
  • Conduct regular quality visits, supervise services, and ensure service quality and beneficiary and family satisfaction.
  • Follow up with prospects.
  • Prospect for, establish, and maintain lasting relationships with healthcare and medico-social professionals in the territory as part of care coordination.
  • Provide accurate reporting on activities to the zone manager.
  • Coordinate work among beneficiaries, their family caregivers, and home-care workers.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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