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Buck Mason

Direct-to-consumer menswear brand selling timeless apparel

Tailoring Administrative Assistant

Administrative SupportConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$18 - $20 /bi-wkIn-person

About the Job

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
  • Proficiency in basic computer applications, email, and scheduling tools.
  • Ability to maintain accurate records and follow established procedures.
  • Punctuality, dependability, and commitment to maintaining a consistent work schedule.
  • A professional attitude and a strong sense of responsibility.

Responsibilities

  • Organize and manage the tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations.
  • Track garments throughout the alteration process to maintain an organized and efficient workflow.
  • Prepare, pack, and organize completed garments for delivery to designated retail stores.
  • Answer incoming phone calls and respond to customer inquiries professionally.
  • Schedule and coordinate client fittings, appointments, and follow-up visits.
  • Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments.
  • Maintain accurate records of garment tickets, alteration requests, and scheduled fittings.
  • Keep the tailoring studio organized, clean, and presentable.
  • Assist with general administrative duties and daily studio operations as needed.
  • Ensure garments are handled carefully and returned to the correct stores or clients.

Desired Qualifications

  • Previous administrative, retail, or customer service experience.

About the Company

Buck Mason

Direct-to-consumer menswear brand selling timeless apparel

Buck Mason is a direct-to-consumer menswear brand that designs and sells high-quality, timeless casual apparel such as tees, jeans, jackets, and shirts. Its products are built for durability and everyday comfort, with a modern-meets-classic American aesthetic. The company sells online and through brick-and-mortar stores in major cities, and it also offers virtual fittings to help customers find the right size and reduce returns. Unlike many competitors who rely on third-party retailers, Buck Mason controls the entire customer experience from design to delivery, enabling better pricing and consistency in quality. The goal is to provide versatile, durable clothing that stays relevant season after season, fostering long-term customer relationships.

Company size
201-500
Company stage
Early VC
Total funding
$2.6M
Headquarters
Los Angeles, CA
Founded
2013

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