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Xsolla

Global payment solutions for video games

Junior Integration Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedRemote

About the Job

Requirements

  • A Bachelor's degree is required.
  • At least 2 years of experience is required.
  • Experience within the video game industry is required.
  • Prior integration experience and general integration knowledge are required.
  • The candidate must be able to solve problems and effectively diagnose issues using data dumps, technical logs, and client feedback.
  • The candidate must have customer service and interpersonal skills.
  • The candidate must be able to communicate clearly in writing and verbally, describe issues concisely, and explain solutions with references to appropriate documentation.
  • The candidate must be able to handle a significant workload immediately, prioritize projects with a high degree of autonomy, manage time effectively, and pay close attention to detail.
  • The candidate must have a proven ability to manage multiple priorities and understand specific client needs.

Responsibilities

  • Diagnose technical issues using data dumps, technical logs, and other information, and articulate useful information to support their resolution.
  • Describe issues concisely based on client feedback.
  • Provide customer service and pass issues to appropriate parties or escalate them when necessary.
  • Explain solutions clearly and provide references to appropriate documentation.
  • Use online productivity tools, including Confluence, JIRA, Basecamp, Slack, and Google Translate, and learn new tools as needed.

Desired Qualifications

  • Multilingual proficiency.
  • Experience with web or game programming, including Unreal or Unity, or higher education in computer science.

About the Company

Xsolla

Global payment solutions for video games

Xsolla provides payment processing, fraud detection, and gamified monetization tools for video game developers and publishers worldwide. It processes games’ payments across many countries, protects against fraud, and offers in-game shops, bundles, and subscriptions through a single integration. Its focus on game-specific monetization, multi-currency and language support, and global reach distinguishes it from generic payment providers. Its goal is to help developers earn revenue, remove barriers to monetization and distribution, and ensure players can access games easily.

Company size
501-1,000
Company stage
N/A
Total funding
$73M
Headquarters
Los Angeles, CA
Founded
2005

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