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DOZR

Online marketplace and rental management software

Marketplace Fulfillment Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeKitchener, ON, CanadaRemote

About the Job

Requirements

  • A Bachelor's degree is required.
  • The candidate should be highly motivated, driven, and self-starting, and able to begin contributing quickly.
  • Excellent written and verbal communication skills are required.
  • Ability to develop and maintain customer relationships is required.
  • Ability to find creative solutions to customer problems is required.
  • Ability to thrive in a fast-paced environment and adapt to changing business requirements is required.
  • The candidate should be motivated by success and achieving company targets.

Responsibilities

  • Execute targeted strategies to drive opportunities for new business growth in the construction and agriculture industries.
  • Interact with internal and external customers to build positive working relationships.
  • Accurately work within systems, proactively monitor and update customer profiles, and promptly enter and verify orders.
  • Own communications between customers, the sales team, and business units regarding marketplace fulfillment.
  • Collaborate to provide professional written solutions across all sales regions and associated customers.
  • Identify potential problems and take initiative to coordinate solutions within the team.

Desired Qualifications

  • Working knowledge of logistics and/or construction is an asset.
  • Customer service experience is an asset.

About the Company

DOZR

Online marketplace and rental management software

Dozr runs an online marketplace and e-commerce platform for heavy equipment rental in North America, connecting equipment owners with contractors and aggregating inventory from many suppliers so renters can search, compare live pricing, book online, and manage the entire rental process. The product pulls inventory from multiple owners, verifies parties, and provides a searchable catalog with real-time pricing; renters complete bookings online while Dozr handles payments, logistics, insurance, and contract management. What sets Dozr apart is a multi-seller marketplace paired with WebStores, a white-label e-commerce option, offering end-to-end digital logistics and a new channel for rental houses to reach customers. The company aims to modernize and simplify equipment rental, increase asset utilization, and help suppliers reach more customers across the US and Canada.

Company size
11-50
Company stage
Series B
Total funding
$34.7M
Headquarters
Kitchener, Canada
Founded
2015

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