Senior Specialist - Integration Partner, Professional Services

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job involves independent collaboration to enhance process quality and efficiency. The specialist works beyond defined processes to address complex issues and oversees team performance. Engaging with clients to understand their needs, they implement best practices to ensure effective integration solutions that align with operational excellence and business objectives.

Job Description:

PayPal, Inc. seeks Sr Specialist, Integration Partner in Chicago, IL  

Job Duties: Serve as the primary technical point of contact for merchants, partners, and developers, providing technical consultation and integration guidance to implement Braintree and PayPal’s payment APIs and SDKs and platform capabilities, ensuring successful integration and optimal performance. Collaborate with clients to identify and articulate business requirements, then merge Braintree and PayPal’s multitude of APIs and experiences to create optimal payment solutions tailored to consumer and merchant needs. Facilitate the setup of test and User Acceptance Testing (UAT) environments, providing hands-on technical development, coding support, and troubleshooting.  Guide clients and partners through testing and pre-launch activities to ensure seamless integration and system readiness prior to production deployment. Act as the “Voice of the Customer” by gathering and communicating actionable feedback to Product Management, Engineering, and internal stakeholders. Provide insights to enhance product usability, identify new feature opportunities, and ensure delivery of a best-in-class payment experience for merchants and customers. Work with internal teams such as Product, Engineering, Risk, Compliance, and Information Security to address customer-specific integration requirements or facilitate new product launches. Identify and define integration-specific best practices, including optimal integration strategies, techniques, and user experience standards for merchant and partner implementations. Ensure that integration solutions strictly comply with PayPal guidelines, security protocols, risk management practices, and global privacy standards. Proactively identify potential risks and implement mitigation strategies to deliver secure, policy-compliant integration launches. Partial telecommuting permitted from a commutable distance.

Minimum Requirements: Master’s degree, or foreign equivalent, in Engineering Management, Engineering, or a closely related field plus two years of experience in the job offered or a related occupation.

Special Skill Requirements:

Experience designing and developing large-scale software applications using Object-Oriented Design and Java, JavaScript, and Nodejs (2 years)

Experience with JavaScript for web application development and API integrations (2 years)

Experience with Python for data analysis, automation scripts, and workflow development (2 years)

Experience with backend log analysis and monitoring tools for troubleshooting and performance optimization (2 years)

Experience with fintech payment processing APIs and integration SDKs (2 years)

Experience with payment gateway integration including authorization, capture, settlement, and refund flows (2 years)

Experience with data visualization and business intelligence tools for metrics analysis and reporting (2 years)

Experience with MySQL database design, schema optimization, and query performance tuning (2 years)

EOE, including disability/vets.

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: 

Primary Location | Pay Range: 

Chicago, IL | Salary: $89,315.00-162,500.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. For benefits summary please visit: https://www.paypalbenefits.com. Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. 

Must be legally authorized to work in the U.S. without sponsorship.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.