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Concentrix

Global BPO offering customer engagement services

Lead Growth Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€25k /yrHybrid

About the Job

Requirements

  • Fluency or bilingual proficiency in Swedish and advanced English.
  • 1–3 years of experience in lead generation, sales development, or inside sales; B2B, high-tech, or SaaS experience is preferred.
  • Proven experience in lead generation, cold calling, and delivering sales pitches, with a focus on achieving or exceeding targets.
  • Strong verbal communication, interpersonal, and phone sales skills for engaging potential customers and business partners.
  • Interest in technology and ability to explain product benefits in terms of customer needs.
  • Experience with Salesforce or similar customer relationship management platforms.
  • Strong analytical and organisational skills, including pipeline management, prioritisation, and time management.
  • Ability to adapt to a fast-paced, changing environment.

Responsibilities

  • Qualify and follow up on marketing-generated and partner-led opportunities, collaborate with partners and channel managers, and move opportunities efficiently through the sales pipeline.
  • Conduct proactive outreach through phone, email, and LinkedIn to identify potential customers across SMB and unattended customer segments; research accounts, understand customer needs, and communicate product and solution value.
  • Support targeted outbound campaigns, new product initiatives, and regional sales strategies; work with country sales and channel teams to develop sales plans and re-engage stalled opportunities.
  • Maintain accurate records in Salesforce or similar CRM systems, monitor lead aging and conversion metrics, and ensure smooth handovers to account managers and inside sales teams.
  • Provide feedback on lead quality, identify opportunities to improve sales workflows and partner engagement, and follow up on outstanding opportunities to support faster sales cycles.

Desired Qualifications

  • Knowledge of the SMB market.
  • Familiarity with outreach tools such as Outreach or Salesloft.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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