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Macy's

Retail fashion and home goods retailer

Barista Trainer

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeIndianapolis, IN, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to two years of related experience is required.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to perform frequent computer and technology tasks, including using handheld equipment and a cash register and processing register transactions.
  • Ability to lift at least 25 pounds, stand for at least two consecutive hours, and frequently move, reach with arms and hands, stoop, kneel, crouch, and climb ladders. The role may also involve reaching above eye level.

Responsibilities

  • Support the Starbucks Manager in operating an efficient, professional, safe, and profitable Starbucks operation in accordance with company standards.
  • Follow Food Division standards and best practices and ensure the team follows them.
  • Provide leadership during shifts and direct associates in delivering food products and customer service.
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso-bar items, and pastries to Starbucks standards.
  • Follow Starbucks merchandising, product presentation, and signing standards.
  • Ensure the team meets speed-of-service standards.
  • Monitor food quality using Starbucks checklists.
  • Model Starbucks Simply Service Steps.
  • Maintain a strong working relationship with store management.
  • Provide ongoing training, feedback, coaching, and motivation to associates to support team performance and satisfaction.
  • Maintain role-model standards for grooming, professional appearance, and communications.
  • Meet workplace safety, sanitation, and equipment-care standards established by the Health Department and company policy.
  • Use forecasts, daily sales reports, weekly food-cost reports, and payroll reports to help meet monthly profit-and-loss goals.
  • Assist with preparation and production of menu items.
  • Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
  • Assist with product receiving and follow inventory best practices.
  • Foster an accepting and respectful environment that strengthens relationships and supports authentic connections with colleagues, customers, and communities.
  • Perform other duties as needed.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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