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TaskUs

BPO providing end-to-end customer experience management

Physical Safety and Security Manager

Environmental Health & SafetyConfirmed live in the last 24 hours
Full-timePasig, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

  • A degree in Criminal Justice, Public Administration, Business, or related subjects.
  • Ability to express ideas, analysis, findings, and recommendations through clear and effective written and verbal communications.
  • Reliability and trustworthiness, with previous experience in Physical Security or Public Service.
  • Interpersonal skills, including sensitivity and tact.
  • Good judgment and critical thinking when faced with actual disasters.
  • Experience solving complex problems; previous experience with actual disaster response is preferred.
  • Willingness to travel at least 50% of the time.
  • Emergency management expertise in setting technical direction, prioritization, and resource allocation.
  • Business acumen.
  • OSHA certification.
  • Two to three years of experience and background working in Public Safety, Red Cross Training, or related safety trainings.
  • Knowledge of security and environmental hazards.

Responsibilities

  • Implement the company’s environmental health and safety strategies by designing and implementing risk reduction policies and practices.
  • Oversee day-to-day support for all company operations and locations within the geographic area of responsibility.
  • Provide training to develop innovative thinking and technical project management capability.
  • Ensure the team applies market knowledge, customer insights, and technical knowledge to site project execution and development.
  • Partner with Operations and senior-level decision-makers to ensure employees are safe and secure on company premises.
  • Consider safety measures within and outside workplace perimeters.
  • Submit weekly and monthly reports identifying potential issues, and immediately escalate critical issues to management.
  • Attend regular Leadership Meetings and hold regular calibration sessions with assigned teams to support a safe workplace focused on employee welfare and wellbeing.

Desired Qualifications

  • Physical fitness and readiness to be on the go 24/7.
  • Passion for employee welfare and the ability to work effectively with others to exceed standards.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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