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TaskUs

BPO providing end-to-end customer experience management

Community Ambassador

Administrative Support +1Confirmed live in the last 24 hours
Full-timeImus, Cavite, PhilippinesNo salary listed

About the Job

Requirements

  • A college-level education or Bachelor's degree is preferred, preferably in Business Administration, Communications, or Hospitality Management.
  • Excellent written and verbal communication skills are required.
  • The candidate must be highly organized, creative, and proficient in writing.
  • The candidate must be able to work on site Monday through Friday with flexible shift schedules.
  • Knowledge of Microsoft Office and understanding of Google Suite are required; familiarity with creative applications such as Canva or Photoshop is a plus.

Responsibilities

  • Serve as the first point of contact for TaskUs and provide administrative support across the organization.
  • Manage the flow of people through the business and ensure applicant engagement, reception management, and client and executive experiences are handled effectively.
  • Handle administrative work including billing validations, shuttle and logistics coordination, executive and client management, and assets and office supplies management, completing responsibilities accurately and with urgency.
  • Work daily with different departments to align applicant engagement and provide a strong customer service experience.
  • Help ensure that business-related policies and procedures are understood and followed as enforced by leaders.
  • Maintain relationships with vendors and internal customers for departmental discussions and actions.
  • Prepare daily, weekly, monthly, and annual reports tracking office supplies requisitions, deliveries, retrievals, inventory, consumption, and validation, ensuring reports are justified.

Desired Qualifications

  • Familiarity with creative applications such as Canva or Photoshop and similar tools.

About the Company

TaskUs

BPO providing end-to-end customer experience management

TaskUs provides end-to-end customer experience management (CXM) through business process outsourcing (BPO) services. It handles a range of client operations, primarily customer service tasks, for customers in software, telecommunications, and other industries. TaskUs runs these processes for clients, employing staff who deliver service through scalable, flexible operations. Revenue comes from charging clients for services, on a per-project basis or via long-term contracts, and the company also offers advisory services supported by a resilient operating framework to help clients improve their CX programs. What sets TaskUs apart is its emphasis on employee culture and a responsive, flexible partnership aligned with client needs, enabling high-quality service and adaptability in a competitive market. The company’s goal is to help clients enhance their customer experience at scale by providing reliable CXM execution paired with strategic guidance.

Company size
10,001+
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
2008

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