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Swissport

Global airport ground handling and cargo

Training Coordinator

Corporate & Technical TrainingUpdated on Nov 10
Full-timeRio de Janeiro, State of Rio de Janeiro, BrazilNo salary listedIn-person

About the Job

Requirements

  • Broad knowledge of airport operations.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Fluent English is a differentiator.
  • Experience in airport ramp operations or passenger service is desirable.
  • The role requires proactivity, ability to work under pressure, integrity, service orientation, leadership, and organizational skills.

Responsibilities

  • Manage the Swissport Brazil company training program in compliance with applicable corporate guidelines and requirements in the country.
  • Coordinate and deliver internal and external training products in a compliant and timely manner, following Swissport International's global training system guidelines.
  • Coordinate and conduct theoretical and practical training for different job positions.
  • Evaluate training quality based on compliance of delivered products with internal customer requirements.
  • Assess the need to update and modify corporate training plans and programs according to applicable job profiles, customer requirements, and international regulations.
  • Communicate necessary changes and updates to training programs to the regional manager and corporate training team, and manage validation by the competent authority when required.
  • Coordinate training schedules with Human Resources and operations.
  • Prepare statistical reports on training compliance and report to station management and regional training management.
  • Keep Swissport's training management system, Intelex, updated according to corporate requirements.
  • Establish the training area's work plan based on overall corporate objectives and applicable authority, customer, and industry requirements.
  • Calculate the training budget based on the established work plan.
  • Conduct necessary training-needs analyses to allocate available resources appropriately.
  • Manage the training room and ensure it has the resources needed for effective training under the Swissport Global Training Manual.
  • Ensure applicable instructor certifications remain current.
  • Ensure instructor competency and the quality of delivered training products.
  • Assign competent, appropriately certified instructors in the required disciplines to stations and areas as needed.

Desired Qualifications

  • A completed higher-education degree is desirable.
  • Certification by the competent authority as a dangerous-goods instructor is desirable.
  • Experience in airport ramp operations or passenger service is desirable.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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