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Canna Cabana

Cannabis retailer providing curated education

Retail Shift Leader

Retail Store ManagementUpdated on Nov 10
Part-timeCalgary, AB, CanadaNo salary listedIn-person

About the Job

Requirements

  • Must have a valid SellSafe Certification.
  • Completion of high school and college/CEGEP/vocational or technical training is required.
  • Demonstrated sales and service orientation is required.
  • A minimum of 2 years of work experience in the retail industry is required; cannabis industry experience is preferred.
  • A valid First Aid certification is considered an asset.
  • Excellent time management and prioritizing skills are required.
  • Demonstrated ability to train and motivate staff is required.
  • Ability to monitor and lead by example is required.
  • Basic office administration skills are required.
  • High proficiency with the Microsoft Office productivity suite is required.
  • Ability to communicate effectively both verbally and in writing with individuals at all levels of the organization is required.
  • Strong customer service and troubleshooting skills are required.
  • A thorough understanding of applicable health and safety legislation is required.
  • Ability to work nights, holidays, weekends, and at different locations is required.

Responsibilities

  • Assist store management in supervising and facilitating the daily operations of the store.
  • Oversee the Store Manager's responsibilities in the absence of the Store Manager or Assistant Store Manager.
  • Assist with key personnel management while on shift and resolve customer service issues as needed.
  • Provide direction, guidance, and instruction to store associates as required.
  • Ensure store conditions consistently meet established standards.
  • Assist in ensuring staffing levels adequately meet business needs when requested.
  • Act as the sales and customer service leader and role model in the absence of the Store Manager or Assistant Store Manager.
  • Greet and assist customers while modeling exemplary conduct for other staff.
  • Ensure company policies and relevant legislation are consistently followed by all staff members.
  • Handle customer complaints as they arise and escalate them to the appropriate individual as necessary.
  • Ensure health, safety, and security regulations are followed and required standards are met during the shift.
  • Achieve sales targets and store-level key performance indicators.
  • Ensure employees on shift actively pursue sales goals.
  • Oversee and assist with inventory management and be accountable for inventory processes during the shift.

Desired Qualifications

  • Cannabis industry experience is preferred.
  • A valid First Aid certification is considered an asset.

About the Company

Canna Cabana

Cannabis retailer providing curated education

Choom offers curated cannabis experiences with an emphasis on education, curated product selection, and welcoming environments. Customers access cannabis products and related education, guided by staff who enhance the experience through storytelling and community vibes. It differentiates itself through a focus on educating customers, a storytelling heritage linked to the Choom Gang, and purpose-built environments that elevate the purchasing and consumption experience. The goal is to provide high-quality cannabis experiences and elevated service that helps people learn, explore, and enjoy cannabis in a social, engaging way.

Company size
11-50
Company stage
IPO
Headquarters
Vancouver, Canada
Founded
2017

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