C

Casa Esperanza

Bilingual behavioral health services and housing

Nurse Manager

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeTewksbury, MA, USA$125k - $130k /yr

About the Job

Requirements

  • A Massachusetts Licensed Registered Nurse license is required.
  • Bilingual Spanish/English is preferred.
  • The role has supervision responsibilities for nurses, unit managers, and recovery specialists as delegated by the Medical Director or designee.
  • Knowledge of electronic health record systems is required.
  • Ensure patient confidentiality in accordance with federal, state, and local laws and regulations.
  • Knowledge of best practices associated with the American Society of Addiction Medicine is required.
  • Knowledge of medication-assisted treatment for substance use disorders is required.
  • Knowledge of substance use disorder is required.
  • The role requires leadership, interpersonal communication, clinical-administrative care, problem solving, and knowledge and understanding of the work environment.
  • The position is full-time, 40 hours per week, onsite, Monday through Friday from 9am to 5pm, with rotating on-call responsibilities.
  • The role requires walking, stooping, kneeling, crouching, or crawling, and talking or hearing; occasional lifting or moving of up to 20 pounds; and distance vision, peripheral vision, and depth perception.

Responsibilities

  • Provide leadership and supervision for nursing, unit management, and recovery specialist staff at the co-occurring enhanced ITS program.
  • Work collaboratively with the Medical Director, the NP Medical Director Designee (FNP), and the PMHNP to lead the nursing team and provide high-quality patient care.
  • Implement physician orders; monitor specified medications and refills; monitor and record vital signs as needed; and maintain thorough, timely medical and nursing records.
  • Observe patients and provide timely care and documentation, including treatment progress, care coordination, and care management; advise Case Managers regarding appropriate community placement.
  • Oversee the daily operations of the nursing and recovery specialists teams.
  • Collaborate with the Conexiones Program Director to continue developing nursing standard operating procedures.
  • Mentor, guide, train, and onboard new nursing, unit management, and recovery specialist hires.
  • Provide daily hands-on coaching while working alongside team members.
  • Develop and implement patient care plans; delegate tasks and coordinate patient care; and provide guidance and support during challenging situations.
  • Collaborate with the Medical Director Designee and Program Director to conduct job interviews and performance evaluations for Conexiones nursing staff.
  • Alert physicians when patient conditions worsen or abnormalities arise.
  • Ensure responsibilities regarding Duty to Warn and mandated reporting are fulfilled.
  • Demonstrate punctuality and attendance to ensure staff availability for client care.
  • Create staff schedules and assign nurses, unit managers, and recovery specialists to patients or tasks.
  • Monitor supply and equipment levels; ensure compliance with healthcare regulations and standards; and conduct quality assurance and quality improvement of medication and inventory needs in compliance with DPH, MCSBR, SAMHSA, and DEA regulations.
  • Maintain a safe environment for patient care and engage the team in regular quality improvement activities to meet licensor, payer, and accreditor requirements across services.
  • Cover an open shift if no other medical staff, including on-call per diem staff, can be secured, until proper coverage is secured to maintain appropriate staffing levels.
  • Work closely with physicians and other healthcare providers; serve as a liaison between nurses, patients, physicians, and staff; and attend staff huddles and daily rounds to discuss patients and the unit.
  • Work closely with the clinical team during multidisciplinary team meetings to provide medical insight for case presentations.
  • Collaborate with the Medical Director, designee, and PMHNP on medication reconciliation; with community providers on medication refills and reconciliation; and with counselors on medication management and planning.
  • Work directly with the Medical Director or designee on medication errors and medication-monitoring procedures, and support Unit Managers and Recovery Specialists with medication-monitoring procedures.
  • Mentor and coach staff while coordinating and overseeing the nursing team and unit management in completing patient-care duties, and perform those duties when no other staff are available.
  • Complete nursing assessments, COWS and CIWA assessments upon admission.
  • Ensure monitoring of vital signs and withdrawal symptoms.
  • Complete medical clearance exams at intake to establish ASAM 3.5 or ASAM 3.7, including direct contact with the Medical Director or designee to achieve standing orders.
  • Ensure PRN standing orders for medication interventions.
  • Complete medication monitoring and all required documentation; complete medication counts at the start and finish of shifts for controlled and non-controlled substances.
  • Complete evaluations requested by clients for medical attention, emergency and non-emergency triage, and physical and mental health rounds for safety and condition monitoring.
  • Keep electronic health records up to date, including progress notes and service assessments.
  • Educate clients about their medical diagnoses, needs, and medical histories, and provide information about medications and their uses.
  • Lead or co-lead client groups as required.
  • Read and implement physician or designee orders regarding standing orders and treatment planning.
  • Attend mandatory training to update knowledge and support professional and personal development.
  • Assist in developing nursing and medication records for each client.
  • Monitor and administer PRN medications and prescribed medication regimens in accordance with regulatory and safety standards.
  • Ensure smooth transitions, continuity of care, and medication management during patient discharge.
  • Perform supervision tasks as assigned.

Desired Qualifications

  • Bilingual Spanish/English ability is preferred.

About the Company

Casa Esperanza

Bilingual behavioral health services and housing

Casa Esperanza provides bilingual and bicultural behavioral health services in Massachusetts, including residential treatment for substance use and co-occurring mental health conditions, outpatient clinics, and supportive housing, all at no cost. It uses an integrated CasaCare model that combines behavioral health with primary care, with programs like the Men's Program and the Latinas y Niños Center, plus on-site living for parenting mothers and telehealth through the Familias Unidas Outpatient Clinic. The organization differentiates itself as one of the first bilingual, bicultural residential programs in Massachusetts, offering a no-cost, no-denial approach, a broad continuum of care, and a focus on family reunification and re-entry support. Its goal is to reduce substance use and trauma-related health issues while helping clients achieve stable recovery and successful re-entry into society with housing and community resources.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1984

Recently Posted Jobs

Explore more opportunities at Casa Esperanza

See more jobs