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Citi

Runs banking and payments for global clients

Cajero

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeMexicali, Baja California, MexicoNo salary listedIn-person

About the Job

Requirements

  • Relevant prior experience is preferred.
  • Demonstrated experience in sales and customer service is required in the first qualifications list; the second list describes sales and customer-service experience as desirable.
  • Experience handling money is preferred.
  • Effective communication and problem-solving skills are required.
  • Ability to work well in a team environment is required.
  • A high-school diploma or equivalent is required.
  • Upper-secondary education evidenced by a certificate, diploma, or title is required.
  • A university education is desirable, preferably a bachelor's degree in an economic-administrative area.
  • Proficiency with desktop computers and Office tools is required.
  • The role requires resilience, customer orientation, attention to detail, active listening, problem-solving, an outgoing and proactive disposition, a helpful attitude, and verbal communication ability.

Responsibilities

  • Serve as the first point of contact for Citi and Banamex customers and provide a positive first impression through effective, friendly customer service.
  • Carry out accurate banking transactions, including handling branch cash, processing incoming and outgoing cash deposits, and maintaining the branch vault cash.
  • Identify referrals for new products and services based on customers' financial goals, and offer Banamex financial products.
  • Educate or communicate to customers about the digital and self-service opportunities offered by Citi and Banamex.
  • Comply with bank policies, operational controls, and regulatory procedures to protect customers and bank assets.
  • Ensure customers' needs are met, manage customer issues effectively, and escalate them when necessary.
  • Maintain good knowledge of customer accounts and newly offered products and services.
  • Provide efficient, high-quality service to branch customers at the teller window by performing monetary operations such as deposits and payments, maintenance, and inquiries, and by promoting financial product sales to help meet branch operational and commercial targets.

Desired Qualifications

  • Previous relevant experience is preferred.
  • Previous sales and customer-service experience is desirable.
  • Previous experience handling money is desirable.
  • A university education, preferably a bachelor's degree in an economic-administrative area, is desirable.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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