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Transcom

Outsourced AI-driven CX solutions provider

Talent Acquisition Partner - Swedish language

Generalist RecruitingPosted on Nov 12
Full-timeKaunas, Kaunas City Municipality, Lithuania€2.5k /mo

About the Job

Requirements

  • Swedish proficiency at C1/C2 level or native proficiency is essential.
  • English proficiency at a minimum B2 level is required.
  • Candidates must have an interest in recruitment, talent acquisition and working with people.
  • Candidates must be willing to learn recruitment processes, tools, applicant tracking systems and sourcing techniques.
  • Candidates must be willing to travel to Sweden when required.
  • Applicants must provide a full CV in English.

Responsibilities

  • Support and manage end-to-end recruitment processes for Transcom's Swedish BPO operations, with training and guidance provided where needed.
  • Recruit for various positions, primarily within customer service, sales and technical support.
  • Partner with hiring managers to understand business needs and recruitment priorities.
  • Build and maintain talent pipelines to support current and future hiring needs.
  • Ensure a positive candidate experience throughout the recruitment process.
  • Monitor recruitment key performance indicators, pipeline performance and hiring progress.
  • Contribute ideas to improve recruitment processes and employer branding.
  • Collaborate with international Talent Acquisition and Operations teams.
  • Travel to Sweden when required to meet stakeholders and support local recruitment activities.

Desired Qualifications

  • Previous experience in recruitment, human resources, customer service, sales or another people-oriented role is an advantage, but is not required.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1995

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