ROWI

Teen and family mental health services

Licensed Program Director

Mental & Behavioral HealthUpdated on Nov 13

Full-timePasadena, CA, USAIn-person

About the Job

Requirements

A master's degree from an accredited or state-approved graduate school in Marriage and Family Therapy, Counseling, Psychology, or Social Work is required.
The Program Director must be licensed as a marriage and family therapist, clinical psychologist, or social worker.
Two years of experience in a treatment or hospital setting are required.
The candidate must demonstrate leadership ability and knowledge.

Responsibilities

Audit the electronic medical record and clinical documentation, and communicate with the Director of Clinical Services and Director of Clinical Compliance.
Communicate with upper management, program participants, and families.
Follow documentation standards, timelines, and expectations.
Assist the Director of Clinical Compliance with Department of Managed Health Care appeals.
Conduct and manage on-site utilization reviews and monitor census development.
Deliver and maintain a program schedule that complies with ROWI standards.
Work with the Director of Clinical Compliance on peer reviews.
Oversee interdisciplinary treatment team meetings and weekly staff meetings.
Oversee completion and review of the Parent Satisfaction Survey upon discharge.
Supervise therapists to ensure treatment plans are implemented and updated.
Monitor and assess staff morale and build team spirit and continuity.
Participate in interviews with the Director of Clinical Services to assess prospective staff members' appropriateness and qualifications.
Manage crisis or emergency situations as needed and be available by telephone evenings and weekends.
Complete performance reviews of program staff, identifying strengths, weaknesses, and goals for the coming year.
Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
Maintain the confidentiality of clients and related activities.
Comply with the dress code.
Complete tasks in a timely and accurate manner.
Adhere to program budgets.
Actively develop the program schedule.
Perform additional duties as assigned by the management team.

At ROWI Teen & Parent Wellness Centers and ROWI Kids, we are dedicated to transforming the lives of adolescents and children struggling with mental health issues.

Why ROWI?

Culture of Care: We pride ourselves on a supportive and collaborative work environment where your well-being is a priority.
Work-Life Balance: Embrace a balanced professional life with no evening or weekend shifts, encouraging a healthy work-life harmony.
Fun and Fulfillment: Enjoy a workplace where fun and professional fulfillment go hand in hand, ensuring every day is rewarding.
Comprehensive Benefits: Benefit from competitive packages including healthcare, PTO, sick leave, and 401k matching, supporting both your personal and professional growth.

About the role

Key Responsibilities:

Audits EMR and all clinical documentation and communicates with Director of Clinical Services and Director of Clinical Compliance.
Effectively communicates with upper management, program participants, and families.
Adheres to documentation standards, timelines, and expectations.
Assists the Director of Clinical Compliance with DMHC appeals.
Conducts and manages on-site utilization reviews and monitors census development.
Delivery and maintenance of program schedule that is in compliance with ROWI standards.
Works effectively with the Director of Clinical Compliance on Peer Reviews.
Oversees interdisciplinary treatment team meetings and weekly staff meetings.
Oversees the completion and review of the Parent Satisfaction Survey upon discharge.
Supervises therapists to ensure treatment plans are being implemented and updated.
Monitor and assess staff morale and build team spirit and continuity.
Participate in the interview process with the Director of Clinical Services to determine the appropriateness and qualifications of prospective staff members.
Manages crisis or emergency situations as needed; is available by telephone evenings and weekends.
Completes performance reviews of the program staff, identifying strengths, weaknesses, and goals for the coming year.
Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
Maintain the confidential nature of clients and related activities.
Comply with the dress code.
Complete tasks in a timely and accurate manner.
Adheres to program budgets.
Actively works on program schedule development.
Any additional duties as assigned by the management team.

Basic Education and Experience Required:

Minimum of a Master’s Degree from an accredited or state approved graduate school in Marriage and Family Therapy, Counseling, Psychology or Social Work. The Program Director will be licensed as a MFT, clinical psychologist or social worker.
Two years of experience in treatment or hospital setting.
Must be able to demonstrate leadership ability and knowledge.

Join Team ROWI:

Step into a role where you can truly make a difference. At ROWI, we are committed not only to the well-being of our clients but also to the professional and personal growth of our team. Join us in a fulfilling, engaging, and balanced work environment where each day brings new opportunities to impact lives positively.

Salary + Bonus + Benefits

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About the Company

ROWI

Teen and family mental health services

ROWI Teen & Parent Wellness Centers provide mental health services for youth and families, with programs designed for kids aged 8-12 and teens 13-17 across 25 locations. They offer intensive and partial hospitalization (IOP and PHP), family therapy, and parent support in small-group settings, using a mix of creative, physical, and social-skills development approaches. A core element is the UCLA PEERS curriculum for social skills, and the centers emphasize family involvement, training parents to improve relationships, increase effectiveness, and support children’s self-discipline. The arrangement positions ROWI as a partner in mental health, including an official collaboration with the Los Angeles Rams, and aims to treat mental health as a strength while prioritizing short-term care as the foundation for long-term wellness. Their goal is to help young people and their families build resilience and thrive with skills that last a lifetime.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Thousand Oaks, CA
Founded: 2017

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