Propulsion Delivery Quality Manager 3

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Job Description:

Airbus Americas, Inc is looking for a Propulsion Delivery Quality Manager III to join our team based in Mobile, AL.

The Propulsion Delivery Quality Manager III (DQM) serves as the primary Airbus quality focal point and customer representative responsible for checking the quality, technical conformity, and acceptance of the A320 Propulsion System (PPS). Embedded within the aircraft delivery multi-functional team, the DQM oversees end-to-end quality flow from pre-FAL supplier inspections—where they perform hardware/documentation checks and release the Propulsion System Inspection Document (PID) —all the way through FAL, Flight Line, and Aircraft Delivery. By taking ownership of quality concerns and CSIP feedback, the DQM mobilizes cross-functional teams to drive root-cause problem solving, drumbeat timely issue resolution, and protect core aircraft delivery milestones while ensuring customer satisfaction. 

Meet the Team:

Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.

Your Working Environment:

On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

How We Care for You:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges:  

1. Management & Oversight Responsibilities (40%) 

• Manage the quality and technical conformity of the A320 Propulsion System (PPS) before delivery to the Final Assembly Line (FAL) in compliance with the Airbus Quality Management System, Health/Safety standards, and POA rules. 

• Escalate immediately any risk of a Red Quality Gate and drumbeat the recovery action plan for resolution to protect key FAL milestones. 

• Manage, assess, and drumbeat any PPS-related non-conformance (QIDS, Snags, NCs, TLBs, or QLBs) raised across supplier facilities, podding plants, and within the FAL. 

• Manage and drumbeat the concession lifecycle (acting as DQ1 and DQ2 signatory) as well as Quality Survey Reports (QSR) originated from Notifications of Escape or inspection findings. 

• Monitor and manage the performance and reactivity of supplier On-Site Support (OSS) to ensure operational alignment and quality issue resolution. 

• Manage and coordinate aircraft DQM allocations, fleet strategy, workload planning, and daily operational activities 

2. Customer & Stakeholder Management (25%) 

• Act as the Airbus primary representative in front of the airline customer for all Propulsion System (PPS) presentations and/or inspections prior to FAL delivery. 

• Effectively communicate complex issues and manage stakeholders at a senior management level both internally and externally. 

• Act as the focal point for PPS Quality topics in front of the Airline Customer during the Aircraft delivery phase. 

• Ensure and strive to improve customer satisfaction by addressing CSIP feedback and retrieving main customer feedback through Customer Acceptance Delivery Feedback (CADF). 

• Act as the primary escalation point for complex, high-exposure customer issues and lead cross-functional crisis management during the delivery phase. 

3. Product Quality Assurance (20%) 

• Identify quality issues and trends to ensure containment and corrective actions, such as Practical Problem Solving (PPS) and 9S, are taken through End to End Dynamic Containment & Prevention. 

• Release the Propulsion System Inspection Document (PID) by checking technical documentation and product inspection to ensure compliance with POA rules and safety standards. 

• Interface with the Quality function to ensure an accurate as-built status and manage associated conformity documentation. 

• Inspect reworked Propulsion System sub-parts or full assemblies back to production and present reallocation proposals to Airline Customer as needed. 

• Provide technical leadership and governance to ensure strict adherence to quality assurance standards, airworthiness rules, and compliance requirements across all team activities. 

• Support audits and reviews as required (internal and by Airworthiness Authorities). 

4. Continuous Improvement & Project Support (10%) 

• Actively contribute to a culture of excellence and foster information sharing through structured lessons learned sessions across the international PIPx organization. 

• Lead and support value stream, customer transformation, and business efficiency projects aimed at driving continuous improvement and successfully incorporating new systems and digital quality management tools (e.g., Skywise). 

• Develop and maintain regular Quality Feedback Loops (End-to-End Dynamic Containment & Prevention) to ensure sustainable operational growth and risk mitigation. 

• Lead key initiatives and improvement projects for the organization to further develop the function and enhance quality KPIs across the value stream.

Additional Responsibilities (5%) 

● Other duties as assigned      

Your Boarding Pass:

• 8 to 10 years of working experience in aircraft propulsion systems and/or procurement related fields. 

• Technical or engineering background is required. 

• Knowledge of Supply Chain Quality processes. (i.e. audits, control processes, inspections, etc.) 

• Knowledge of industrial and quality processes and procedures 

• Ability to be autonomous 

• Able to build/develop trustful relationships with team members, peers, stakeholders (including industrial partners) 

• Demonstrated capability to adapt and thrive in a high-paced, complex international environment required.

• High-level of interpersonal and multi-tasking skills required. 

• Excellent people and customer relationship management is crucial. 

• Good project management skills 

• English at advanced level, French would be a plus. 

• Can effectively communicate complex issues and manage stakeholders at a senior management level both internally and externally 

• Effective communication skills and the ability to handle communications and sometimes disputes between different functions/departments with disparate missions and gain agreement on a path forward. 

• Leadership management: Act with integrity, influence others, manage conflict, assertiveness, decide, speak up, build team spirit 

• Google Suite (Docs, Sheets, Slides) proficiency at intermediate level is expected 

• Enterprise management software is required. 

  SAP experience is preferred. 

Preferred:

• Bachelor’s degree preferred.

• Product knowledge: Engineering background preferred 

Licensure/Certifications: 

● N/A 

Travel Required: 

● 10% Domestic and International 

● Able to travel domestically and internationally sometimes on short notice. 

Citizenship: 

● Eligible for employment in the US without sponsorship 

Clearance: 

● None 

Physical Requirements:

• Onsite: 100 %

• Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.

• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.

• Speaking: able to speak in conversations and meetings, deliver information and participate in communications.

• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.

• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.

• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.

• Sitting: able to sit for long periods of time in meetings, working on computer.

• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.

• Standing: able to stand for discussions in offices or on production floor.

• Travel: able to travel independently and at short notice.

• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.

• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

• Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Quality Assurance <JF-QU-QA>

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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