Höganäs

Global ceramic and metal powders supplier

Key Account Manager - Ceramic

Account ManagementConfirmed live in the last 24 hours

Full-timeDüsseldorf, GermanyNo salary listed

About the Job

Requirements

A completed degree in materials engineering, ceramics, chemistry, chemical engineering, mechanical engineering, or a comparable technical qualification or equivalent experience.
At least 3 years of experience in international B2B sales of technically complex products; experience with raw materials such as metal or ceramic powders is preferred.
A business-oriented mindset and the ability to work strategically and operationally.
Ability to acquire new customers and build long-term, reliable customer relationships.
Results-oriented work style with a high degree of personal responsibility.
Fluent German and English at C1 level.
Structured and independent work style.
Willingness to travel extensively within EMEA, approximately 40–60%.

Responsibilities

Develop and implement customer-specific account plans to support revenue, growth, and profitability objectives.
Build and maintain long-term relationships with decision-makers in management, purchasing, production, and development.
Maintain and develop customer, market, and opportunity data in the CRM system.
Develop and implement growth strategies for defined market segments and customers within EMEA.
Identify, qualify, and develop leads and prospects into long-term customer and business partnerships.
Increase Höganäs' visibility in relevant markets through trade fairs, conferences, workshops, and industry association activities.
Prepare and negotiate commercial offers and own pricing and margin development within the area of responsibility.
Ensure high customer satisfaction by actively coordinating delivery, quality, and service requirements and supporting escalations.
Own revenue, volume, and margin development for assigned customers and market segments.
Align forecasting and budgeting processes with the business plan for the area of responsibility.
Identify and successfully close strategic alliances with key customers and/or industry partners.
Monitor market trends in strategic segments and communicate and prepare relevant information internally.
Support marketing activities with market information, customer feedback, and contributions to sales and marketing initiatives.

Desired Qualifications

Experience in raw materials, ideally metal or ceramic powders.

About the Position

Ihre Aufgaben

Entwicklung und Umsetzung kundenspezifischer Account-Pläne als Grundlage für Umsatz-, Wachstums- und Profitabilitätsziele
Aufbau und Pflege langfristiger Beziehungen zu Entscheidern auf Management-, Einkaufs-, Produktions- und Entwicklungsseite
Pflege und Weiterentwicklung von Kunden-, Markt- und Opportunity-Daten im CRM-System
Entwicklung und Umsetzung von Wachstumsstrategien für definierte Marktsegmente und Kunden innerhalb der Region EMEA
Identifizierung, Qualifizierung und Entwicklung von Leads und Interessenten zu langfristigen Kunden- und Geschäftspartnerschaften
Sichtbarmachung von Höganäs auf den Märkten, z.B. durch Messe-, Konferenzbesuche, Workshops und Verbandsarbeit
Erstellung und Verhandlung kommerzieller Angebote sowie Verantwortung für Preisgestaltung und Margenentwicklung im Verantwortungsbereich
Sicherstellung einer hohen Kundenzufriedenheit durch aktive Koordination von Liefer-, Qualitäts- und Serviceanforderungen sowie Unterstützung bei Eskalationen
Verantwortung für Umsatz-, Mengen- und Margenentwicklung der betreuten Kunden und Marktsegmente
Abstimmung des Forecast- und Budgetierungs-Prozesses mit dem Geschäftsplan im jeweiligen Verantwortungsbereich
Identifizierung und erfolgreicher Abschluss von strategischen Allianzen mit wichtigen Kunden und/oder Branchenpartnern
Beobachtung von aktuellen Markttrends in bestimmten strategischen Segmenten sowie interne Kommunikation und Aufbereitung
Unterstützung der Marketingaktivitäten durch Marktinformationen, Kundenfeedback und Beiträge zu Vertriebs- und Marketinginitiativen

Ihr Profil

Erfolgreich abgeschlossenes Studium im Bereich Werkstofftechnik, Keramik, Chemie, Chemieingenieurwesen, Maschinenbau oder vergleichbare technische Qualifikation, bzw. Erfahrung
Mindestens 3 Jahre Erfahrung im internationalen B2B-Vertrieb erklärungsbedürftiger technischer Produkte, - idealerweise im Bereich Rohstoffe (Metall- oder Keramikpulver)
Ausgeprägte business-orientierte Denkweise sowie die Fähigkeit zu strategischer als auch operativer Arbeitsweise
Ausgeprägte Fähigkeit zur Neukundengewinnung sowie zum Aufbau langfristiger und belastbarer Kundenbeziehungen
Ergebnisorientierte Arbeitsweise mit hoher Eigenverantwortung
Fließende Deutsch- und Englischkenntnisse (C1)
Strukturierte und eigenverantwortliche Arbeitsweise
Hohe Reisebereitschaft innerhalb der Region EMEA (ca. 40-60 %)

Working at Höganäs

We aim to offer a great and meaningful place to work where you can fulfill your potential and ambitions. We welcome all applicants and strive for diversity. We have a clear management philosophy, and just like us you believe that through collaboration and openness we develop as individuals and as a company. We see all employees, regardless of position, as leaders when we approach the challenges that the world - and we - face. Höganäs ambition is to lead the transformation to better meet the needs of tomorrow and become the preferred supplier of sustainable metal powder on a global scale – join us in our journey of sustainable change and towards net-zero climate emissions.

More about Höganäs

Founded in 1797, Höganäs is the world leader in the market for powders, with an annual capacity of 500,000 tonnes. Höganäs’ vision is to drive positive change through material innovation, with the ambition of becoming the globally preferred partner for sustainable powder materials.

The company’s strength lies in its diverse backgrounds, perspectives and experiences, and Höganäs is committed to an inclusive and diverse workplace. Höganäs collaborates with customers across multiple industries to develop innovative solutions, including applications in automotive components, electric motors, brazing, surface coating, welding consumables and additive manufacturing. Operating 15 production centers worldwide and employing 2,200 people, Höganäs’ turnover for 2025 was 11,045 MSEK. Höganäs is owned by Lindéngruppen and FAM. www.hoganas.com

Interested? Apply today!

About the Company

Höganäs

Global ceramic and metal powders supplier

Höganäs AB is a global supplier of advanced ceramic and metal powders used in processes such as pressing and sintering, brazing, coatings, and additive manufacturing across automotive, energy, aerospace, construction, and processing industries. Its materials enable these manufacturing steps by blending into customer production lines, supported by customization and technical expertise. The company differentiates itself through a long history (founded in 1797), a global footprint in 15 countries with about 2,300 employees, and ownership by Lindéngruppen and FAM. Its goal is to drive positive change through material innovation to help customers make manufacturing more efficient, durable, and sustainable.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Höganäs, Sweden
Founded: 1797

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