National Vision

Operates affordable eyeglasses and vision centers

Assistant Manager - Optical

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeSalt Lake City, UT, USAIn-person

About the Job

Requirements

Optical sales experience is required; supervising experience is preferred.
Proficiency with computers is required.
Ability to lead, coach, and build associate relationships is required.
Understanding of store operations and standards for success is required.
Strong oral and written communication skills for managing teams are required.
Customer service skills are required.
Ability to present clear and concise information and respond to questions from managers, associates, and customers is required.
Organizational skills for planning work and monitoring progress toward goals are required.
Ability to analyze, create, and understand financial reports is required.
Ability to analyze and solve problems of varied scope is required.

Responsibilities

Drive and achieve profit, sales, and performance goals according to National Vision standards.
Monitor sales results against budget.
Ensure all store associates achieve and maintain a high level of customer service.
Maintain awareness of same-day service using the “Ready When Promised” production board.
Communicate with the General Manager, District Manager, and Corporate Office, and provide store reporting as required.
Develop and maintain working relationships with the doctors associated with the store and serve as a liaison between doctors and store personnel.
Ensure store promotions, advertising, and visual merchandising are in place and that all associates and doctors are aware of current promotions.
Supervise and motivate Optician and Sales Associates and ensure timely completion of day-to-day functions.
Assist the General Manager with balancing staffing to store volume and assist in recruiting, selecting, and retaining staff.
Motivate associates to exceed performance standards.
Perform duties and follow work practices as required by applicable state laws for individuals with specific licenses or credentials.

Job Description

What would you do? – The Specifics

Drive and achieve profit, sales and performance goals according to National Vision standards.
Monitor sales results against budgeted.
Ensure all store associates achieve and maintain the highest level of customer service.
Maintain awareness of same day service using “Ready When Promised” production board.
Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
Motivate associates to exceed performance standards.
In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

Are you the right fit? – The Suitable Talent

Optical sales experience. Supervising experience is preferred.
Proficient computer skills.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Able to present clear and concise information and respond to questions from managers, associates, and customers.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. 

Our Benefits Include:
* Health & Dental Insurance
* 401k Retirement Savings
* Flex Spending Account
* Generous Paid Time Off & Company Holidays
* Parental Leave
* Employee Eyewear Discount

Focus on Professional Growth and Career Fulfillment:
* Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
* Educational Courses: Gain access to courses that support both your personal and professional development.
* Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

About the Company

National Vision

Operates affordable eyeglasses and vision centers

National Vision creates a nationwide network of affordable eye care centers, selling eyeglasses and providing eye exams through vision centers located inside larger retail stores. Its core product is affordable eyewear and eye-care services offered at pass-through cost with a focus on value. The business works by operating and expanding vision centers, often through acquiring established brands such as America’s Best Contacts & Eyeglasses (2005) and Eyeglass World (2009), and by growing its footprint with private equity support and a public listing (IPO in 2017). This scale and emphasis on low-cost, accessible eyewear differentiate it from other providers that may operate more fragmented or premium-focused networks. The company aims to broaden access to affordable vision care for more people by expanding its national reach and brand portfolio.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Lawrenceville, GA
Founded: 1990

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