Operations Manager - Lwe

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Operations Manager is a senior-level production manager at our facility located on Rt. 30 in Gettysburg.  This position proactively leads a team of employees focused on supporting the Production function by overseeing production planning, staffing, and manufacturing operations in a cost-effective manner. This role oversees operational functions through direct reports that prioritize safety, production, deliver on budget requirements, and effectively achieve departmental goals with an emphasis on leadership and growth. 

Duties and Responsibilities of the Position: 

• Oversees plans for production operations for locations, and establish priorities and sequences for products for the department; monitor priority list and schedules to ensure that orders are processed based on priority and customer promise dates are met. 

• Partner with the Maintenance and/or Engineering leadership to plan and coordinate routine, preventative, and emergency maintenance to maximize equipment availability and production output as well as minimize production downtime and operational delays. 

• Work with Manufacturing leadership to plan, develop and control budgets to ensure cost-effective and efficient processes are in place in the residential reinspect area.  

• Set clear expectations for team members; solicit and deliver feedback. 

• Proactively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors’ practices; stay abreast of industry trends, technology changes and best practices, proactively identifying opportunities to enhance production technology and process flows as well as operating and tactical plans to improve efficiency and product quality as well as manage cost. 

• Continue to contribute to ongoing functional work while overseeing the delivery of multiple projects. 

• Work towards managing deliverables through the work of others and focusing team efforts by using metrics for success. 

• Recommend changes to policies and establish procedures that affect immediate organization. 

• Provide guidance to team within the latitude of established company policies. 

• Follow processes and operational policies in selecting methods and techniques for obtaining cross-functional or departmental solutions. 

• Work on issues of diverse scopes where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. 

• Often must lead a cooperative effort among members of a project team. 

• Frequently interact with functional peer groups, other company divisions, or customers of the company. 

• Perform other duties as needed.  

Required Experience and Education:  

• Bachelor’s degree in a related field preferred. 

• 8-10 years’ relevant experience OR equivalent combination of education and experience. 

• 3-5 years of management experience. 

Competencies: 

• Develops intermediate understanding of people management practices and managing small teams of direct reports. 

• Emerging understanding of broader organizational context and goals. 

• Able to delegate work effectively to team members; ensures tasks are completed without micromanaging. 

• Focused on and responsible for their team's productivity and collective impact. 

• Excellent communication, problem solving, and organizational skills. 

• Able to multitask, prioritize, delegate, and manage time effectively. 

• High level of integrity and discretion in handling sensitive and confidential data. 

• Proficient using Microsoft Office Suite products. 

• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.  

• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures. 

Other Pertinent Job Information: 

• This employee will be responsible for direct reports.  

• Occasional exposure to hazardous conditions caused by noise, moving mechanical parts, airborne particles, and other conditions associated with a high-traffic production floor. 

• Must be able to walk long distances and stand for long periods of time. 

• Bending, crouching, and stooping may be required.  

• Must be able to work in non-climate-controlled facilities.  

• The work environment may be a noisy, high traffic manufacturing production floor.  

• May be required to work a flexible schedule to include evening and night shifts, weekends, and holidays. 

• The ability to wear personal protective gear correctly most of the day. 

• The ability to lift 50 pounds regularly. 

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.