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TSC

TSC

Global CX agency building customer journeys

Model Based Systems Engineer

Full-Time
No salary listed
Mid
Bachelor's, Master's
Dahlgren, VA, USA
In Person
No H1B Sponsorship
US Citizenship, US Top Secret Clearance Required

About the job

Requirements
  • A bachelor's degree from an accredited college or university in a related field is required; a master's degree and/or years of experience may be accepted in lieu of a degree.
  • U.S. citizenship and the ability to obtain and maintain a Secret Department of Defense clearance are required.
  • Experience with the Model-Based Systems Engineering toolchain, including Unified Modeling Language and Systems Modeling Language tools such as Cameo, MagicDraw, Enterprise Architect, Rhapsody, or equivalent, is required.
Responsibilities
  • Plan, coordinate, and head working groups in the development, planning, and execution of Model-Based Systems Engineering programs, projects, and activities.
  • Interface with stakeholders, identify and understand program goals and needs, and develop best-value solutions.
  • Develop systems integration solutions and extend system models using existing requirements, interface documentation, and related design and systems engineering documents while working with commercial Model-Based Systems Engineering tools.
  • Develop and deliver Model-Based Systems Engineering artifacts needed to support development of Systems Modeling Language and Unified Modeling Language models of Concepts of Operations and requirements, architecture models, and simulation cases.
  • Support the creation of system and subsystem architecture views, including functional, physical, power, safety, and cybersecurity views.
Desired Qualifications
  • A Science, Technology, Engineering, or Mathematics degree from an accredited college or university is preferred.
  • Experience with United States Navy combat systems is preferred.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement