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Mizzen+Main

Direct-to-consumer performance menswear with moisture-wicking fabrics

Retail Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeCharlotte, NC, USA$16 /hrIn-person

About the Job

Requirements

  • Prior retail or customer service experience is preferred but not required.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work varied hours, including evenings, weekends, and holidays as needed.
  • Ability to follow direction and take initiative.
  • Ability to bend, reach, and stretch for products and to lift, carry, and move at least 40 pounds.
  • Comfort with climbing ladders, moving around regularly, and standing for extended periods.

Responsibilities

  • Demonstrate in-depth knowledge of the company’s products, values, and brand story while representing the brand professionally and enthusiastically.
  • Engage customers with a personalized, consultative sales approach by assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
  • Process customer transactions accurately, including sales, returns, and exchanges, while maintaining customer satisfaction.
  • Maintain a clean, organized, and visually appealing sales floor through visual merchandising, folding, hanging, and inventory replenishment.
  • Execute store operations, including opening and closing procedures, stockroom organization and replenishment, and daily upkeep tasks.
  • Stay current on in-store and online promotions, events, and new product launches to provide customers with timely information.
  • Support and help execute in-store events in alignment with brand expectations and presentation standards.
  • Participate in achieving store sales goals and contribute to a team-oriented environment.
  • Follow company policies and procedures, including operational and safety guidelines.
  • Build and expand the customer base through networking, community outreach, and consistent client follow-up.

Desired Qualifications

  • Prior retail or customer service experience.

About the Company

Mizzen+Main

Direct-to-consumer performance menswear with moisture-wicking fabrics

Mizzen+Main creates performance menswear that blends classic styles with fabric technology. It offers shirts, pants, and other menswear built with moisture-wicking, wrinkle-resistant, and machine-washable fabrics, designed for professional men who want comfort and a sharp look. The products work by using technical textiles that wick away moisture, resist wrinkles, and can be cleaned in a washing machine without special care, making daily wear easy and durable. The company differentiates itself from rivals through its focus on performance fabrics embedded in traditional men’s apparel and by selling directly to consumers via its website (with some products through select retail partners), enabling direct relationships and convenient shopping. Its goal is to provide high-quality, comfortable, and stylish clothing that meets professional needs while building a sustainable, recurring revenue stream through direct-to-consumer sales.

Company size
51-200
Company stage
Series B
Total funding
$4.6M
Headquarters
Dallas, TX
Founded
2012

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