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Capital One

Issues credit cards and runs a consumer bank

Senior Manager - Product Management-Business Data Products

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • Currently holds or is in the process of obtaining a Bachelor's or Master's degree in a quantitative field, Business, or Marketing, with the degree expected by the scheduled start date; alternatively, holds a Bachelor's degree in any field and has four years of Product Management experience.
  • Experience translating business strategy and analysis into consumer-facing digital products is preferred.

Responsibilities

  • Build and maintain enterprise-level functionality governing business identity, profiling, matching, and elevation models.
  • Manage foundational relationship architecture and identity data to support a seamless, high-quality servicing environment.
  • Empower associates across operations, call centers, and digital platforms with real-time, comprehensive views of business client relationships for efficient issue resolution and consistent customer service.
  • Drive product strategy for Business Customers, prioritizing active clients and those with complex, multi-line-of-business portfolios while maintaining connections to potential prospects.
  • Demonstrate customer-centered product thinking by identifying internal and external customer needs and innovating product solutions.
  • Deliver business outcomes by focusing on leverage and execution excellence.
  • Leverage technology to deliver innovative and resilient solutions that enable near- and long-term value.
  • Identify and resolve complex problems while mitigating product risks.
  • Lead cross-functional teams to solve customer problems and drive organizational alignment.

Desired Qualifications

  • Experience translating business strategy and analysis into consumer-facing digital products.

About the Company

Capital One

Issues credit cards and runs a consumer bank

Capital One runs a consumer and commercial bank that issues credit cards, takes deposits, and finances cars and businesses. Its Venture travel cards and Quicksilver cash-back cards let customers earn rewards on everyday spending, while its online banking tools manage payments and savings. Customers use checking and savings accounts through an app, branches, and cash machines, and commercial clients use treasury tools to manage company cash. The bank earns interest on loans and fees from banking and card transactions, with customer deposits helping fund its lending operations. Capital One was founded in 1994 and has its headquarters in McLean, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1994

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