Candidate Experience Associate (Recruiting Coordinator)
About the job
- Three to five years of experience in recruiting coordination, human resources operations, or a similar candidate-facing role.
- Hands-on experience with Greenhouse Recruiting or a similar applicant tracking system.
- Proficiency with Zoom and Google Calendar for scheduling and coordination.
- Ability to manage multiple priorities and stakeholders simultaneously.
- Experience conducting candidate phone or video outreach.
- A bachelor's degree is preferred, or equivalent practical experience.
- Own end-to-end interview scheduling, primarily for United States roles with some EMEA support, including executive-level scheduling and logistics.
- Manage the offer process accurately and on time.
- Onboard new hires into internal systems and ensure all steps are completed before their first day.
- Partner with recruiters, hiring managers, and cross-functional stakeholders throughout the hiring journey, from interviews through onboarding.
- Build reports and dashboards in Greenhouse and process audit requirements.
- Maintain candidate data and workflows within Greenhouse Recruiting.
- Coordinate interviews using Zoom and Google Calendar, troubleshooting scheduling conflicts.
- Contribute creative ideas to employer-branding initiatives, use AI tools where useful to improve efficiency and candidate engagement, and support United States internship programs.
- Provide a positive, professional, and timely experience for candidates and stakeholders.
- Experience with Greenhouse, Workday, and DocuSign.
- Familiarity with DataFacts or similar background-check platforms.
- Working knowledge of AI tools to support recruiting or employer-branding efficiency.
- Interest or experience in employer branding and creative candidate-engagement initiatives.
Company overview:
TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
About the Role
We're looking for a Candidate Experience Associate (Recruiting Coordinator) to be the driving force behind a smooth, positive experience for candidates - from the moment interviews are scheduled through their first day. You'll primarily support our US hiring, with some coordination for EMEA, working closely with Recruiters, hiring managers, and candidates to keep the process running seamlessly.
Key Responsibilities
● Own end-to-end interview scheduling, primarily for US roles with some EMEA support, ensuring a smooth and professional candidate experience, coordinating executive level scheduling and logistics.
● Manage the offer process accurately and on time.
● Onboard new hires into internal systems, ensuring all steps are completed ahead of day one.
● Partner closely with Recruiters, hiring managers, and cross-functional stakeholders throughout the hiring journey — from interview stage through onboarding.
● Build reports and dashboards in Greenhouse and process audit requirements
● Maintain and manage candidate data and workflows within Greenhouse Recruiting.
● Coordinate interviews using Zoom and Google Calendar, troubleshooting scheduling conflicts as they arise.
● Bring creative ideas to employer branding initiatives, leveraging AI tools where useful to improve efficiency and candidate engagement, support US Internship programs.
● Ensure a consistently positive, professional, and timely experience for every candidate and stakeholder.
Requirements & Qualifications
● 3-5 years of experience in recruiting coordination, HR operations, or a similar
candidate-facing role
● Hands-on experience with Greenhouse Recruiting (or a similar ATS)
● Proficiency with Zoom and Google Calendar for scheduling and coordination
● Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously
● Excellent written and verbal communication skills, including experience conducting candidate phone/video outreach
● A proactive, detail-oriented mindset with a strong sense of ownership
● Bachelor's degree preferred, or equivalent practical experience
Nice-to-Haves
● Experience with Greenhouse, Workday, and Docusign preferred
● Familiarity with DataFacts or similar background check platforms
● Working knowledge of AI tools to support recruiting/branding efficiency
● Interest or experience in employer branding and creative candidate engagement initiatives
Why Join Us
● Be a key part of shaping how candidates experience our company
● Work cross-functionally with recruiters, hiring managers, and leadership
● Room to bring creative ideas to life in employer branding and process improvement
TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location.
US Pay Range: $70,784 - $87,250
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
About the company
TraceLink provides a cloud-based software platform for the pharmaceutical supply chain. Through a SaaS model, life sciences companies such as manufacturers, distributors, and healthcare providers subscribe to TraceLink’s tools to manage administration, communication, data, and customization across their supply chains. The platform helps customers ensure regulatory compliance (notably DSCSA), improves supply chain visibility, and boosts operational efficiency by connecting manufacturers, distributors, and partners and enabling secure data exchange. Key differences include a strong focus on pharmaceutical-specific compliance and interoperability, a suite of integrated tools designed for end-to-end supply chain management, and a global community that shares insights and best practices. The company's goal is to help the pharma industry deliver medications safely and efficiently to patients by maintaining compliant, transparent, and well-run supply networks.
Company Size
501-1,000
Company Stage
Series D
Total Funding
$173.7M
Headquarters
Wilmington, Massachusetts
Founded
2009
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Simplify's Take
What believers are saying
- August 2026 control-tower and agent launches deepen TraceLink’s platform and upsell path.
- Omnicell’s September 3, 2026 integration expands TraceLink from manufacturers into hospital pharmacy operations.
- Revelio shows 56 active 2026 job postings, signaling growth despite modest headcount decline.
What critics are saying
- HDA Origin and GS1 standards can commoditize TraceLink’s master-data moat by 2027.
- TraceLink’s 2017 HDA antitrust fight showed distributors resist network control by one vendor.
- Headcount fell to 1,122 by March 2026; platform reinvention needs sustained enterprise conversions.
What makes TraceLink unique
- TraceLink’s 315,000-entity network embeds DSCSA workflows across life sciences and hospitals.
- OPUS Agents on July 23, 2026 turn supply-chain exceptions into governed no-code work.
- Omnicell integration on September 3, 2026 puts compliance inside receiving workflows.
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Benefits
- Professional Development Budget
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
-4%TraceLink, which describes itself as the world's largest Agentic Business Network, has launched Track & Trace Lakehouse. The tool gives life sciences and healthcare companies analytical access to end-to-end serialized product events. Built on the OPUS Lakehouse, it streams product movement, compliance, and information-exchange events as they occur. Data is available for analysis within an hour of the transaction, with SQL-based access. Customers can run queries, build reports, and reconcile serialized events with ERP and business transaction data to spot discrepancies. They can also use event histories to improve returns reconciliation and manage stock nearing expiry. "The intelligence embedded in Track & Trace events can fundamentally change how pharmaceutical companies make decisions," said chief executive officer Shabbir Dahod.
TraceLink unveils Chorus to Integrate-Once(TM) Across Enterprise and internet Data Sources with MCP or API access. Chorus extends the OPUS Agentic Supply Chain Operating System with governed, real-time access to enterprise and internet data, enabling humans and OPUS Agents to work with information and take approved actions while records remain in their authoritative source systems BOSTON, Oct. 22, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network, today announced Chorus, a new capability of the OPUS Agentic Supply Chain Operating System (ASCOS). Chorus extends TraceLink's Integrate-Once(TM) approach beyond traditional business transaction exchange, enabling human teams and governed OPUS Agents to access information and perform approved work across enterprise applications, partner systems, and internet data sources through a single agentic operating environment. Large enterprises operate in increasingly complex technology environments. According to Boston Consulting Group, organizations used an average of more than 1,000 applications throughout the enterprise in 2024, yet only 29% were integrated for data exchange. This fragmentation increases integration costs, slows decision-making, and makes it difficult to coordinate business processes spanning internal systems and external partners. "Chorus integrates all sources of information into the semantic ontology of the Agentic Supply Chain Operating System, enabling end-to-end intelligence," said Shabbir Dahod, President and CEO of TraceLink. "OPUS is the only platform that provides a complete environment for humans and agents to collaboratively perform work with comprehensive end-to-end intelligence across all systems of record and supply chain partners." Extending Integrate-Once(TM) Across Enterprise Environments and Data Sources TraceLink's Integrate-Once(TM) approach enables companies to link once to the TraceLink Network and exchange information spanning systems, transactions, communication channels, and trading partners without rebuilding point-to-point integrations for every partner or process. Chorus extends this approach by representing external enterprise and internet records as governed Business Objects within ASCOS. With Bridge as its supporting execution layer, Chorus accesses data through application programming interfaces (APIs) and Model Context Protocol (MCP) servers. A canonical, metadata-driven model preserves relationships among these Business Objects, providing consistent operational context without requiring underlying records to be moved from their authoritative source systems. This approach expands the value of existing enterprise technology investments by making information from otherwise separate systems available to Agentic Business Processes, without requiring organizations to replace those applications or create new point-to-point integrations for each process. Operational Context for Agentic Business Processes Once available within ASCOS, external Business Objects can be used by OPUS Agents, OPUS Actions, OPUS Reports and Dashboards, and humans. The OPUS Metadata Model and OPUS Meta-Reasoning capabilities provide shared operational context, enabling these components to interpret relationships among orders, inventory, forecasts, invoices, and compliance records from otherwise separate systems. Through Bridge, Chorus supports approved query, read, modify, and create operations in external systems using APIs and MCP servers. These operations are governed by defined roles, permissions, and approval requirements, with traceability to support accountability and auditability. This enables OPUS Agents to go beyond retrieving and interpreting information to initiating approved actions within the systems of record. For example, an OPUS Agent supporting inventory reconciliation can retrieve inventory information from multiple enterprise ERP systems, including SAP, Microsoft Dynamics 365, and NetSuite, compare it with partner-reported inventory from a third-party logistics provider (3PL) or contract manufacturing organization (CMO), identify discrepancies, and initiate approved corrective actions through Bridge within a governed Agentic Business Process. This can accelerate discrepancy identification and resolution while reducing the manual effort required to assemble information from multiple systems. TraceLink previewed Chorus at FutureLink Barcelona, where attendees explored how the new capability expands the reach of ASCOS and supports more intelligent, coordinated supply chain operations. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model, enabling organizations to perform and improve supply chain work across their business and trading partner networks. The OPUS Agentic Supply Chain Operating System brings together Agentic Business Processes, Agentic Control Towers, governed OPUS Agents, and the Integrate-Once(TM) Agentic Business Network to link systems, end-to-end business transactions, and collaborative peer-to-peer processes with trusted, real-time operational context. In this agentic environment, humans and agents work together with greater speed, reasoning, control, and accountability to improve organizational productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance.
TraceLink unveils Chorus to Integrate-Once(TM) Across Enterprise and internet Data Sources with MCP or API access. Oct 22, 2026, 10:00 ET Chorus extends the OPUS Agentic Supply Chain Operating System with governed, real-time access to enterprise and internet data, enabling humans and OPUS Agents to work with information and take approved actions while records remain in their authoritative source systems BOSTON, Oct. 22, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network, today announced Chorus, a new capability of the OPUS Agentic Supply Chain Operating System (ASCOS). Chorus extends TraceLink's Integrate-Once(TM) approach beyond traditional business transaction exchange, enabling human teams and governed OPUS Agents to access information and perform approved work across enterprise applications, partner systems, and internet data sources through a single agentic operating environment. Large enterprises operate in increasingly complex technology environments. According to Boston Consulting Group, organizations used an average of more than 1,000 applications throughout the enterprise in 2024, yet only 29% were integrated for data exchange. This fragmentation increases integration costs, slows decision-making, and makes it difficult to coordinate business processes spanning internal systems and external partners. "Chorus integrates all sources of information into the semantic ontology of the Agentic Supply Chain Operating System, enabling end-to-end intelligence," said Shabbir Dahod, President and CEO of TraceLink. "OPUS is the only platform that provides a complete environment for humans and agents to collaboratively perform work with comprehensive end-to-end intelligence across all systems of record and supply chain partners." Extending Integrate-Once(TM) Across Enterprise Environments and Data Sources TraceLink's Integrate-Once(TM) approach enables companies to link once to the TraceLink Network and exchange information spanning systems, transactions, communication channels, and trading partners without rebuilding point-to-point integrations for every partner or process. Chorus extends this approach by representing external enterprise and internet records as governed Business Objects within ASCOS. With Bridge as its supporting execution layer, Chorus accesses data through application programming interfaces (APIs) and Model Context Protocol (MCP) servers. A canonical, metadata-driven model preserves relationships among these Business Objects, providing consistent operational context without requiring underlying records to be moved from their authoritative source systems. This approach expands the value of existing enterprise technology investments by making information from otherwise separate systems available to Agentic Business Processes, without requiring organizations to replace those applications or create new point-to-point integrations for each process. Operational Context for Agentic Business Processes Once available within ASCOS, external Business Objects can be used by OPUS Agents, OPUS Actions, OPUS Reports and Dashboards, and humans. The OPUS Metadata Model and OPUS Meta-Reasoning capabilities provide shared operational context, enabling these components to interpret relationships among orders, inventory, forecasts, invoices, and compliance records from otherwise separate systems. Through Bridge, Chorus supports approved query, read, modify, and create operations in external systems using APIs and MCP servers. These operations are governed by defined roles, permissions, and approval requirements, with traceability to support accountability and auditability. This enables OPUS Agents to go beyond retrieving and interpreting information to initiating approved actions within the systems of record. For example, an OPUS Agent supporting inventory reconciliation can retrieve inventory information from multiple enterprise ERP systems, including SAP, Microsoft Dynamics 365, and NetSuite, compare it with partner-reported inventory from a third-party logistics provider (3PL) or contract manufacturing organization (CMO), identify discrepancies, and initiate approved corrective actions through Bridge within a governed Agentic Business Process. This can accelerate discrepancy identification and resolution while reducing the manual effort required to assemble information from multiple systems. TraceLink previewed Chorus at FutureLink Barcelona, where attendees explored how the new capability expands the reach of ASCOS and supports more intelligent, coordinated supply chain operations. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model, enabling organizations to perform and improve supply chain work across their business and trading partner networks. The OPUS Agentic Supply Chain Operating System brings together Agentic Business Processes, Agentic Control Towers, governed OPUS Agents, and the Integrate-Once(TM) Agentic Business Network to link systems, end-to-end business transactions, and collaborative peer-to-peer processes with trusted, real-time operational context. In this agentic environment, humans and agents work together with greater speed, reasoning, control, and accountability to improve organizational productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. SOURCE TraceLink, Inc.
TraceLink unveils Chorus to Integrate-Once(TM) Across Enterprise and internet Data Sources with MCP or API access. Chorus extends the OPUS Agentic Supply Chain Operating System with governed, real-time access to enterprise and internet data, enabling humans and OPUS Agents to work with information and take approved actions while records remain in their authoritative source systems BOSTON, Oct. 22, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network, today announced Chorus, a new capability of the OPUS Agentic Supply Chain Operating System (ASCOS). Chorus extends TraceLink's Integrate-Once(TM) approach beyond traditional business transaction exchange, enabling human teams and governed OPUS Agents to access information and perform approved work across enterprise applications, partner systems, and internet data sources through a single agentic operating environment. Large enterprises operate in increasingly complex technology environments. According to Boston Consulting Group, organizations used an average of more than 1,000 applications throughout the enterprise in 2024, yet only 29% were integrated for data exchange. This fragmentation increases integration costs, slows decision-making, and makes it difficult to coordinate business processes spanning internal systems and external partners. "Chorus integrates all sources of information into the semantic ontology of the Agentic Supply Chain Operating System, enabling end-to-end intelligence," said Shabbir Dahod, President and CEO of TraceLink. "OPUS is the only platform that provides a complete environment for humans and agents to collaboratively perform work with comprehensive end-to-end intelligence across all systems of record and supply chain partners." Extending Integrate-Once(TM) Across Enterprise Environments and Data Sources TraceLink's Integrate-Once(TM) approach enables companies to link once to the TraceLink Network and exchange information spanning systems, transactions, communication channels, and trading partners without rebuilding point-to-point integrations for every partner or process. Chorus extends this approach by representing external enterprise and internet records as governed Business Objects within ASCOS. With Bridge as its supporting execution layer, Chorus accesses data through application programming interfaces (APIs) and Model Context Protocol (MCP) servers. A canonical, metadata-driven model preserves relationships among these Business Objects, providing consistent operational context without requiring underlying records to be moved from their authoritative source systems. This approach expands the value of existing enterprise technology investments by making information from otherwise separate systems available to Agentic Business Processes, without requiring organizations to replace those applications or create new point-to-point integrations for each process. Operational Context for Agentic Business Processes Once available within ASCOS, external Business Objects can be used by OPUS Agents, OPUS Actions, OPUS Reports and Dashboards, and humans. The OPUS Metadata Model and OPUS Meta-Reasoning capabilities provide shared operational context, enabling these components to interpret relationships among orders, inventory, forecasts, invoices, and compliance records from otherwise separate systems. Through Bridge, Chorus supports approved query, read, modify, and create operations in external systems using APIs and MCP servers. These operations are governed by defined roles, permissions, and approval requirements, with traceability to support accountability and auditability. This enables OPUS Agents to go beyond retrieving and interpreting information to initiating approved actions within the systems of record. For example, an OPUS Agent supporting inventory reconciliation can retrieve inventory information from multiple enterprise ERP systems, including SAP, Microsoft Dynamics 365, and NetSuite, compare it with partner-reported inventory from a third-party logistics provider (3PL) or contract manufacturing organization (CMO), identify discrepancies, and initiate approved corrective actions through Bridge within a governed Agentic Business Process. This can accelerate discrepancy identification and resolution while reducing the manual effort required to assemble information from multiple systems. TraceLink previewed Chorus at FutureLink Barcelona, where attendees explored how the new capability expands the reach of ASCOS and supports more intelligent, coordinated supply chain operations. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model, enabling organizations to perform and improve supply chain work across their business and trading partner networks. The OPUS Agentic Supply Chain Operating System brings together Agentic Business Processes, Agentic Control Towers, governed OPUS Agents, and the Integrate-Once(TM) Agentic Business Network to link systems, end-to-end business transactions, and collaborative peer-to-peer processes with trusted, real-time operational context. In this agentic environment, humans and agents work together with greater speed, reasoning, control, and accountability to improve organizational productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. SOURCE TraceLink, Inc.
TraceLink expands global investment in Track & Trace and Supply Chain Agentic Business Processes. Oct 19, 2026, 03:00 ET Dedicated Commercial, R&D, and Services organizations accelerate innovation, customer success, and agentic transformation across both commercial business lines BOSTON, Oct. 19, 2026 /PRNewswire/ - TraceLink, the world's largest Agentic Business Network, today announced a major organizational investment, establishing dedicated global Commercial, Research & Development (R&D), and Services teams for its Track & Trace Compliance and Supply Chain Agentic Business Process (ABP) businesses. The evolved operating model provides each business with specialized expertise spanning product innovation, customer engagement and education, implementation, and ongoing success. The investment reinforces TraceLink's long-term commitment to its Track & Trace customers worldwide while accelerating the development and adoption of Agentic Business Processes across both commercial business lines. Doubling Down on Track & Trace Customer Success and Innovation TraceLink is expanding its commitment to Track & Trace customers through a new dedicated Customer Account Management organization, continued global compliance innovation, and the rapid introduction of Track & Trace Agentic Business Processes. Dedicated Customer Account Managers will help organizations that partner with TraceLink maximize the value of their existing investments, improve operational and compliance outcomes, and navigate evolving regulatory requirements. TraceLink continues to advance its multinational compliance roadmap, including emerging requirements in Egypt and Ethiopia, the FDA's transition to a uniform 12-digit National Drug Code, and regulatory developments across other markets. At the same time, TraceLink is accelerating the introduction of Track & Trace ABPs that combine governed OPUS Agents with serialization, traceability, compliance, and supply network information. These advancements will help customers automate compliance reporting, manage exceptions and recalls, improve productivity, and progressively agentify their Track & Trace operations. Scaling Supply Chain Agentic Business Processes Growing adoption of TraceLink's MINT, POET, and groundbreaking OPUS Agents solutions has enabled the company to establish a dedicated global commercialization organization for Supply Chain ABPs. Specialized Sales Executives, Agentic Business Process Architects, Value Engineers, and supporting teams will work with customers to identify high-value opportunities, establish business cases, and deploy Agentic Business Processes that digitalize and agentify complex supply chain operations across planning, procurement, manufacturing, inventory, logistics, and commerce. These resources will help customers accelerate their transformation journeys and achieve measurable improvements in productivity, service, cost, working capital, and operational performance. Dedicated Expertise Across Two Business Lines. One TraceLink Platform. "We are making major investments for our customers with enormous opportunities ahead," said Shabbir Dahod, President and CEO of TraceLink. "By aligning our Commercial, R&D, and Services organizations around each business, we are strengthening our commitment to existing customers while accelerating transformation and growth. Agentic Business Processes are central to the future of both Track & Trace and Supply Chain operations. We intend to create synergistic value for all end-to-end supply chain processes." Both business lines operate on TraceLink's OPUS Platform and Integrate-Once(TM) Agentic Business Network, enabling customers to build on existing digital foundations as they adopt new Agentic Business Processes. Track & Trace Compliance intersects and integrates with all end-to-end supply chain operations. With the single Agentic OPUS Platform, customers can integrate business transactions and information, with agents working across all processes. Customers benefit from dedicated expertise across each business, coordinated account engagement, and the full support of TraceLink's global services, technical support, education resources, and partner ecosystem. Explore TraceLink's latest Track & Trace capabilities, emerging Track & Trace ABPs, and Supply Chain Agentic Business Processes at FutureLink Barcelona, October 19-21, 2026. About TraceLink TraceLink powers the transformation to an Agentic Supply Chain Operating Model, enabling organizations to perform and improve supply chain work across their business and trading partner networks. The OPUS Agentic Supply Chain Operating System brings together Agentic Business Processes, Agentic Control Towers, governed OPUS Agents, and the Integrate-Once(TM) Agentic Business Network to link systems, end-to-end business transactions, and collaborative peer-to-peer processes with trusted, real-time operational context. In this agentic environment, humans and agents work together with greater speed, reasoning, control, and accountability to improve organizational productivity, service, inventory, working capital, cost, compliance, quality, resilience, and revenue performance. SOURCE TraceLink, Inc.