Business Applications and Integration Analyst

Welcome to Sendero. Welcome to How. 
Few question why an enterprise should better serve customers, make their workforce more productive, or drive growth to new heights. Why can excite and inspire. But why is a reason, not a solution. To make progress and projects possible with tangible business impact, why needs solutions. Why needs how. How is the business we are in. 

At Sendero, we exist to unleash the potential of our company, clients, and community. As a Business Applications & Integration Analyst, you will serve as the administrator and trusted partner for Sendero's core business applications and integrated systems. This role is responsible for maintaining, optimizing, and enhancing platforms that support critical business operations across the firm. 

You will work closely with stakeholders across Finance, Accounting, Human Resources, Organizational Development, Growth Enablement, and IT to ensure systems are operating efficiently, data flows seamlessly across applications, and business needs are translated into scalable technology solutions. 

This individual will play a key role in driving operational excellence through system administration, process automation, integration management, and continuous improvement initiatives. 

WHAT YOU'LL DO 

• Administer and maintain Sendero's core business applications, including Salesforce, NetSuite, and SuiteProjects Pro (SPP) 
• Configure users, roles, permissions, workflows, reports, dashboards, and system settings 
• Monitor, troubleshoot, and support integrations across business-critical systems 
• Design, implement, and maintain automated data flows and business processes 
• Partner with business stakeholders to identify opportunities for process improvement and system enhancements 
• Gather requirements, evaluate solutions, and implement configuration changes that support business objectives 
• Support system upgrades, testing, deployments, and change management activities 
• Develop and maintain system documentation, integration documentation, and operating procedures 
• Ensure data quality, system reliability, and adherence to governance standards 
• Manage relationships with software vendors and implementation partners 
• Provide end-user support, training, and guidance across business applications 
• Leverage emerging technologies and AI-enabled tools to improve operational efficiency and user experience 
• Other duties as assigned 

WHAT YOU'LL BRING 
Required: 

• 4+ years of experience administering enterprise business applications 
• Hands-on Salesforce administration experience 
• Experience supporting NetSuite or similar ERP platforms 
• Experience managing system integrations and data workflows 
• Knowledge of integration platforms and API-based solutions 
• Strong analytical and problem-solving skills 
• Ability to translate business requirements into effective system solutions 
• Experience working directly with both technical and non-technical stakeholders 
• Strong organizational skills with the ability to manage multiple priorities 

Preferred: 

• Experience with SuiteProjects Pro (SPP) 
• Experience with integration platforms such as Celigo, Boomi, MuleSoft, or Workato 
• Experience in a professional services or consulting environment 
• Familiarity with system governance, security, and access management practices 
• Experience leveraging AI tools to improve business processes and productivity 
• Excellent critical thinking and logical processing skills 

WHAT WE OFFER 
At Sendero, we prioritize the well-being of the whole individual. We are committed to supporting our people in every moment that matters on their journey with us! We are pleased to offer a comprehensive total rewards package designed to support overall well-being, provide valuable benefits and incentives, and help our people plan for the future. 

We take pride in offering a comprehensive benefits package for our full-time employees, encompassing healthcare benefits, a 401(k) plan with an employer match, short-term and long-term disability coverage, life insurance, paid time off, parental leave, and various paid holidays, among other perks. 

Sendero is an equal opportunity employer.