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Nissan Global

Global automobile manufacturer and EV leader

Ejecutivo de Servicio al Cliente - Call Center

Account ExecutiveUpdated on Nov 11
Full-timeAguascalientes, MexicoNo salary listedIn-person

About the Job

Requirements

  • At least 6 months to 1 year of experience in sales, customer service, or a call center; automotive experience is preferred.
  • Basic to intermediate proficiency with Excel.
  • Excellent spelling and writing skills.
  • Ability to use Microsoft Office applications, including Word and Outlook.
  • Completed high school education is required.
  • Currently studying, incomplete studies, or a degree in an economics or business-administration field is desirable.
  • Ability to negotiate and positively influence prospects.
  • Strong verbal communication skills.
  • Ability to achieve results and work collaboratively.
  • Ability to manage pressure and workload, stay organized, and manage time effectively.

Responsibilities

  • Handle and qualify prospects interested in Nissan vehicles through inbound and outbound calls.
  • Conduct sales prospecting by providing information about prices, specifications, models, versions, financing, and current promotions.
  • Assign qualified prospects to the appropriate dealer network and ensure proper follow-up.
  • Support customers through consultative selling and close sales by phone.
  • Follow up promptly with open leads until they are resolved or the sales process is completed.
  • Support commercial campaigns, launches, and emerging initiatives within the Contact Center.
  • Record information on internal platforms and prepare basic follow-up reports.

Desired Qualifications

  • Basic knowledge of the automotive sales process.

About the Company

Nissan Global

Global automobile manufacturer and EV leader

Nissan designs, manufactures, and sells vehicles under the Nissan, Infiniti, and Datsun brands, with in-house tuning through Nismo and services like financing and a global dealership network. Its products include traditional gasoline cars and electric vehicles such as the Nissan LEAF, with EVs powered by batteries and electric motors and supported by charging networks; the company also shares technology within the Renault–Nissan–Mitsubishi Alliance. It differs from competitors through its global scale, multiple brands, a strong EV lineup, financing and dealership reach, and alliance-based technology sharing, plus in-house tuning. Its goal is to provide reliable transportation worldwide while expanding electrification and growing its footprint via a broad brand and product strategy and strategic partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Yokohama, Japan
Founded
1933

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