UX/Product Designer
About the job
- At least 3 years of industry UX Design experience.
- Experience working on complex, enterprise-scale, or consumer design projects.
- Professional proficiency with design tools such as Figma, Sketch, Adobe XD, and InVision.
- Experience working with Design Systems.
- Practical experience using AI-enabled design tools, including generative design, AI-assisted prototyping, or content generation, with the ability to critically evaluate AI outputs and integrate them into the design process.
- A Bachelor's Degree.
- Strong attention to detail, analytical skills, and problem-solving abilities.
- Excellent written and oral communication skills.
- Work closely with research, stakeholders, product managers, and engineering teams to brainstorm and co-create ideas, approaches, and solutions.
- Create wireframes, prototypes, and high-fidelity designs using Figma and the established Design System.
- Ensure designs follow best practices and use research and testing to inform and validate them.
- Challenge the status quo and encourage stakeholders to address root causes to achieve the best outcome for users.
- Deliver high-quality design assets to the engineering team with clear guidance so all aspects of the designs are understood.
- Provide ongoing support to engineering through regular UX review checkpoints to ensure quality and alignment with the designs.
- Keep up to date with the latest UX practices, innovations, and tools.
- Ensure designs comply with ADA/WCAG accessibility standards.
- Deliver work on time, managing risks and escalating issues where needed to meet timelines.
- Assist and train new UX starters on the team.
- Contribute to the wider UX community of practice.
- Interest in or knowledge of banking or finance.
- HTML/CSS development skills.
- Participation in external UX groups or communities.
About the company
Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
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Simplify's Take
What believers are saying
- Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
- US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
- Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.
What critics are saying
- Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
- Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
- Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.
What makes Citi unique
- Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
- Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
- Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Paid Vacation
Paid Sick Leave
Paid Holidays
Company News
Citigroup reported its best third-quarter revenue in a decade for 2026, with four of its five core businesses growing. Services revenue rose 15%, and wealth management return on tangible common equity (ROTCE) topped 14%. The bank raised its full-year ROTCE guidance to above 11%, with a medium-term target of 11-13% for 2027-2028. It expects Markets revenue to fall about 20% in the fourth quarter, a typical seasonal decline. Expense growth was held to 3% excluding notable items. Citigroup booked over $1 billion in year-to-date severance and bought back $3 billion of shares in the third quarter alone. Its CET1 capital ratio stood at 12.8%. The deconsolidation of Banamex in early 2027 is expected to be slightly accretive to that ratio despite a $9 billion currency translation adjustment loss.
Four of the biggest US banks reported higher third-quarter profits on Tuesday, but warned that higher interest rates and inflation could hurt consumers and the economy. JPMorgan Chase, the largest US bank by assets, earned $15.3 billion, or $5.57 a share, up from $14.4 billion a year earlier. It missed analyst forecasts of $5.93 a share, its first miss in nearly three years. Goldman Sachs posted a profit of $5.29 billion, up from $4.1 billion, as equities revenue jumped 72%. Wells Fargo earned $5.95 billion and beat forecasts, while Citigroup's profit rose 40%. JPMorgan chief executive officer Jamie Dimon cited "large fiscal deficits, sticky inflation, elevated asset prices, rising interest rates and geopolitical conditions.
US stock futures were mixed on Tuesday as investors weighed a wave of earnings reports. Dow futures rose 0.9%, S&P 500 futures slipped 0.1%, and Nasdaq futures fell 0.7%. Memory stocks fell for a second day after a Chinese chipmaker, CXMT, said it had made a breakthrough in memory chip production. Roundhill Memory ETF fell more than 5% in premarket trading. UnitedHealth rose more than 2% after it earned an adjusted $4.69 per share on $112.69 billion in revenue, beating estimates. It raised its full-year earnings outlook to at least $20.50 per share. Goldman Sachs gained more than 3% on strong results. JPMorgan Chase, Wells Fargo, and Citigroup fell short in parts of their reports. Johnson & Johnson fell 2% after $25.40 billion in sales narrowly missed estimates, though it raised its full-year forecasts.
Citigroup Inc.'s fixed-income traders posted their best third quarter in at least a decade, beating analyst expectations. Trading desks for bonds, currencies and commodities brought in $4.4 billion, against an average estimate of $4.3 billion. Rival JPMorgan Chase & Co. reported a surprise drop in fixed-income trading revenue the same day, its first in more than two years. Citi's services business saw revenue rise 15% to $6.6 billion. Merger advisory revenue fell 4%. Total revenue rose about 8% to $23.8 billion, above the $23.7 billion estimate. Earnings per share were $2.85, against an estimate of $2.65. Non-interest expenses totalled $14 billion, below the $14.4 billion analysts expected. Citi's shares are up 13% this year, more than all of its major rivals.
DailyPay, the on-demand pay provider, has completed a $200 million asset-backed securitisation of its receivables. This marks the company's second such transaction, following a $200 million securitisation in June 2025. The New York-based firm now has approximately $1.4 billion in debt financing backed by its on-demand pay receivables, including a $960 million secured credit facility. DailyPay is the only on-demand pay provider to access the asset-backed securitisation market. The company serves more than 2,000 employers and over 6 million employees. Its platform allows workers to access wages they have already earned before payday, with DailyPay funding the transfers without affecting employer cash flow. Citi acted as lead bookrunner and structuring agent for the transaction.