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Coupang

Sells goods online with its own overnight delivery

HR Management Specialist

Project ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least three years of practical experience in sales administration, sales operations, or back-office work at a business enterprise.
  • Experience aggregating and analyzing data and creating dashboards using Excel or Google Sheets.
  • Logical thinking and problem-solving skills to identify issues from data and independently propose and implement improvements.
  • Ability to involve multiple internal and external stakeholders and smoothly advance and manage operations.
  • Ability to perform administrative processing and settlement accurately and quickly.
  • Strong communication and coordination skills for working smoothly with internal and external stakeholders.
  • Graduation from a four-year university or higher.

Responsibilities

  • Plan, promote, and manage progress on projects related to operations and changes to systems or policies.
  • Coordinate, communicate, and build consensus with relevant departments and stakeholders.
  • Operate incentive programs and perform incentive calculations.
  • Gather internal and external information, conduct research, and analyze findings.
  • Prepare and manage data, and maintain and improve reporting foundations.
  • Analyze data and provide insights needed to advance projects and support decision-making.
  • Prepare presentation materials, reports, and proposal materials for executives and internal stakeholders.
  • Develop and implement measures to improve business processes and operational efficiency.
  • Participate in and lead ad hoc projects needed to achieve organizational and business goals.

Desired Qualifications

  • Experience building or operating business intelligence tools such as Tableau or Looker, or customer relationship management systems such as Salesforce.
  • Experience managing business process outsourcing or agency operations and settlements.
  • Experience leading business process improvement projects in the information technology or technology industry.
  • Team leadership or management experience.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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