A

Astreya

AI-powered managed IT services provider

Data Center Embedded Tech Specialist 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeJohor, MalaysiaNo salary listed

About the Job

Requirements

  • A technical diploma or relevant certification in electronics, information technology, or a related field is required.
  • Five to ten years of relevant experience is required.
  • Proven experience as a lead technician or service technician working with access control and closed-circuit television systems is required.
  • Demonstrated expertise in troubleshooting and problem-solving is required.
  • Expertise in installing, configuring, programming, commissioning, and servicing access control systems and closed-circuit television systems is required.
  • Knowledge of network infrastructure, networking protocols, and data communication in a data center environment is required.
  • Ability to lead and mentor a team of technicians is required.
  • Ability to work independently and collaboratively with a team is required.
  • Ability to adapt to changing project requirements and schedules is required.
  • Willingness to work outside regular business hours when necessary is required.

Responsibilities

  • Lead the installation and configuration of access control and closed-circuit television systems.
  • Integrate access control and closed-circuit television components to ensure seamless functionality.
  • Troubleshoot and resolve technical issues during installation.
  • Conduct routine maintenance checks on access control and closed-circuit television systems.
  • Respond to service requests and resolve technical issues promptly.
  • Implement preventive measures to avoid system downtime.
  • Apply knowledge and experience working in a data center environment.
  • Ensure compliance with data center policies and procedures.
  • Maintain accurate and detailed records of installation and service activities.
  • Generate comprehensive reports and maintain internal documentation.
  • Travel between work sites within Johor and other states in Malaysia, travel to Singapore to support work or projects, and undertake ad hoc overseas assignments.

Desired Qualifications

  • Familiarity with data center protocols and security measures is highly desirable.
  • Basic scripting knowledge, including PowerShell or Bash, is a plus.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

Recently Posted Jobs

Explore more opportunities at Astreya

See more jobs