C

Citi

Runs banking and payments for global clients

Vice President Securities & Derivatives Senior Manager - Custody Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeTaipei City, TaiwanNo salary listed

About the Job

Requirements

  • The candidate must have 6 to 10 years of experience in securities and derivatives operations, custody, or a related financial services function.
  • The candidate must successfully complete the Proficiency Test for Trust Operations Personnel as a condition of the role.
  • The candidate must have demonstrated experience managing and developing teams in an operational environment.
  • The candidate must communicate clearly and concisely in written and verbal formats, including when presenting to senior stakeholders or clients.
  • The candidate must have a track record of identifying settlement process inefficiencies and delivering measurable improvements.
  • The candidate must have a bachelor's degree or equivalent professional experience.

Responsibilities

  • Lead daily operations for securities and derivatives post-settlement activities, ensuring consistent delivery standards and service quality across the team.
  • Develop and implement business initiatives, client solutions, and operational projects aligned to securities and derivatives settlement objectives.
  • Manage escalated inquiries and complex client requests, conducting discovery and due diligence to identify root causes and recommend resolution actions.
  • Design and deliver process improvements across settlement workflows, client service models, and technology enhancements to increase efficiency and reduce operational risk.
  • Establish and maintain processing standards, policies, and procedures that support cost-effective and compliant operations.
  • Coordinate with internal teams and external clients to evaluate service quality, identify gaps, and implement targeted improvements.
  • Assess risk in operational decision-making, ensure activities comply with applicable regulations, firm policies, and control standards, and transparently escalate issues where required.
  • Mentor and guide junior team members, building capability and accountability within the sub-team.

Desired Qualifications

  • A master's degree in a relevant field such as Finance, Business, or Economics.
  • Experience working across custody functions including cash management, foreign exchange, account opening, or client services within a local or global custody model.
  • Familiarity with technology-driven operations improvements and tools used in post-trade settlement environments.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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