Operations Data & Analytics Manager

• Who are we?

  At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

  We are now looking for an Operations Data & Analytics Manager to join our team in Milano, Italy!

  The Operations Data & Analytics Manager is the central data integration point that links regional teams to a unified global reporting architecture. This role enables executive decision-making by consolidating operational performance data across 30+ manufacturing plants and 5 regions into actionable intelligence.

  Reporting to the VP, Global Operations Strategic Planning & Governance, this individual serves as the primary business analyst for the Global Operations team owning the data backbone that powers the Global Operations governance reporting. The role is critical to Vertiv's and the broader digitalization roadmap including AI tools deployment.

  KEY RESPONSIBILITIES 

  1. Global Operations Scorecard & KPI Governance 

  • Own the data integrity, accuracy, and timeliness of the Global Operations Scorecard across all metric categories:
    • Safety: TRR, Corrective Action Closure, Monthly Training
    • Quality: Customer Claims, First Pass Yield (FPY)
    • Delivery: OTIF-R, PDSL, RDSL
    • Inventory: DIO, Cycle Count Accuracy
    • Cost: Hourly Rate, Productivity, Efficiency
    • Supplier: Supplier PDSL, Supplier RDSL
    • Sustainability: Energy Use, Water Use, Tons of Waste
    • People: Salary Turnover, Time to Fill, OOE
  • Ensure KPIs are calculated per standardized global formulas, reported monthly (or quarterly where specified), and shared with the business in a regular, timely fashion
  • Drive data governance standards including master data management, data dictionary maintenance, and regional data quality audits
  • Develop and maintain comprehensive dashboards (Power BI) providing insights into operational performance against 2025–2027 targets

  2. Business Analysis & Cross-Functional Support 

  • Collaborate with Offering Management, Sales Operations, Engineering, Manufacturing, Finance, and Procurement to compile reporting that supports key global decisions
  • Perform data analysis: collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for improvement in global operations
  • Evaluate existing business processes and recommend data-driven enhancements to improve efficiency, reduce costs, and increase productivity

  3. Data Architecture & Continuous Improvement

  • Own the construction, maintenance, and governance of global operations data files and reporting infrastructure
  • Coordinate with IT on data integration across multiple ERP systems (Oracle) to drive integrated business planning
  • Support AI/ML pilot initiatives to enhance data accuracy, scenario modeling, and predictive analytics
  • Guide daily operations decision-makers by providing real-time, accurate information sourced from operational databases
  • Create an environment of continuous improvement with emphasis on personal ownership and data quality culture

  ACCOUNTABILITIES

  • Accuracy: All reports from Global Operational Governance teams meet standards for accuracy, timeliness, and quality of design to drive meaningful decisions
  • Timeliness: Monthly scorecard published within 10 business days of period close
  • Governance: 100% of global KPIs calculated per standardized formulas with documented data lineage
  • Stakeholder Support: Effective preparation and support of Global Operations Governance Leader in running meetings and executive reviews
  • Standardization: Regional data collection processes harmonized to global standards across all 5 regions

  QUALIFICATIONS

  • Bachelor's Degree in Computer Science, Engineering, Data Science, Supply Chain Management, or related technical field
  • Minimum 5 years' experience building data management, analytics, and reporting solutions — preferably in Supply Chain, Manufacturing Operations, Sales Operations, or Strategic Sourcing
  • SQL proficiency (intermediate to advanced) for sourcing and transforming data from enterprise databases
  • Microsoft Power BI expertise — building dashboards, data models, DAX measures, and Power Query transformations
  • Working knowledge of Oracle ERP (order processing, inventory management, material planning modules)
  • Strong communication skills with ability to translate complex data into executive-ready insights
  • Ability to collaborate cross-functionally and cross-culturally across a global matrixed organization
  • Self-directed with ability to manage multiple priorities and meet tight deadlines independently
  • Familiarity with AI analytics 
  • Experience with Smartsheet for project tracking and collaboration
  • Experience in organizations with $5B+ revenue and 30+ manufacturing sites

TRAVEL: 25%-35%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:  Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES 

• Customer Focus 
• Operational Excellence 
• High-Performance Culture 
• Innovation 
• Financial Strength

OUR BEHAVIORS 

• Own It 
• Act With Urgency 
• Foster a Customer-First Mindset 
• Think Big and Execute 
• Lead by Example 
• Drive Continuous Improvement 
• Learn and Seek Out Development

The anticipated salary range for this role in Milano, Italy is between 52,621 euros to 65,776 euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

 Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

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