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Coolblue

Online retailer of electronics and appliances

Klantenservice medewerker Energie

Customer SupportConfirmed live in the last 24 hours
Full-timeUtrecht, Netherlands€14.45 /hrHybrid

About the Job

Requirements

  • You must speak and write Dutch well to communicate with customers.
  • You must be at least 18 years old on your first workday.
  • You must follow a fixed training schedule during a two-week full-time onboarding period.
  • You must be available for 20 to 40 hours per week.
  • You must be able to work one weekend every two weeks.
  • Candidates are checked in the FAD register.

Responsibilities

  • Call and email customers with questions about their energy contracts.

About the Company

Coolblue

Online retailer of electronics and appliances

Coolblue is an online retailer in the Netherlands and Belgium that sells electronics, home appliances, and personal gadgets. It combines a large online platform with physical stores, so customers can choose products online or in person before buying. The product experience is supported by services such as installation, extended warranties, and business solutions, which add value beyond the initial sale. How it works: customers place orders online and can pick up or receive free next‑day delivery for orders placed before midnight, including Sundays, thanks to a strong logistics network; returns are simple and hassle-free. Coolblue differentiates itself through fast, reliable delivery, extensive customer service, clear product information, and a solid reputation backed by awards and positive reviews. The company aims to make buying electronics and home tech easy and convenient for both consumers and businesses, with a focus on good service, easy returns, and dependable delivery.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$264M
Headquarters
Rotterdam, Netherlands
Founded
1999

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