Store Manager
Joe & the Juice
Store Manager
Joe & the Juice
Urban juice bar with loyalty app
WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a people-centric food and beverage company built around culture, offering much more than just juice, sandwiches, and coffee.
We believe in four simple virtues that shape everything we do:
For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the teams by creating or helping create great guest experiences, and use every day as a chance to learn something new, you become more than just a Juicer or staff member; like us, you continue to search and find purpose and meaning in what you do.
From your first day, you'll be part of an international network of people who support each other, celebrate wins together, and push each other to grow. You'll learn by doing and move through our Moneyball career path—our internal system that tracks your performance and fast-tracks you toward promotion. Most of our leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!), so you will always be part of a company built on that same journey. If you love a fast-paced environment, music, and people, and you like the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that takes you across cities, countries, and roles.
JOB SUMMARY
Position title: Store Manager
Reports to: District Manager
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
KEY RESPONSIBILITIES
Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
KEY QUALIFICATIONS
KEY PERFORMANCE INDICATORS
Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
Employee Engagement: Employee engagement score, employee turnover, and quick quits
Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA
WHY WORK WITH US
Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
ABOUT JOE & THE JUICE
Founded in Copenhagen in 2002, JOE & THE JUICE has grown into a global fast-casual concept with more than 500 locations across 25+ countries and over 7,000 employees worldwide, with our sights set on 1,000 stores by 2028.
Our people-centric culture and sustainability agenda are part of our Nordic heritage, and remain central to our commitment to a better future. Along the way, internal workshops and mentorship sharpen your skills, while exchange programs and international assignments can take you across our markets.
Ready to embark on this exciting journey? Apply today and become a part of JOE & THE JUICE!
Urban juice bar with loyalty app
Joe & The Juice runs a network of juice bars that offer fresh juices, smoothies, and coffee in urban settings, targeting busy professionals and health enthusiasts. Customers can order in person or via the Joe Loyalty App, which lets them pre-order drinks, earn loyalty points, and unlock rewards and tier-based benefits; loyalty cards and exclusive offers also provide revenue streams beyond in-store sales. The company differentiates itself through a lively, youthful brand and a strong focus on customer experience, using its digital app to drive engagement and repeat visits. Its goal is to provide convenient, nutritious options for on-the-go customers while expanding its urban footprint and building long-term customer relationships through loyalty and rewards.
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