Full-Time
Web Developer
Barkback
1-10 employees
Private customer feedback platform for businesses
No salary listed
Santa Barbara, CA, USA
In Person
Bachelor's
 Software Engineering (1) |
|---|
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- At least two years of working experience with HTML, CSS, JavaScript, and JavaScript libraries such as jQuery, or a bachelor's degree in a related field.
- Experience using AJAX and JSON, plus familiarity with backend technologies such as Ruby on Rails, PHP, or ASP, is encouraged but not required.
- Availability to work from the downtown Santa Barbara offices.
- Work closely with the product and engineering teams to bring new product features to life.
- Enhance existing web and mobile products.
- Experience with AJAX and JSON and familiarity with backend technologies such as Ruby on Rails, PHP, or ASP.
- Mobile app experience.
- Interest in user interface design and creativity.
BarkBack provides a private channel for customers to share direct feedback, suggestions, and criticisms with businesses, avoiding public review sites like Yelp. Consumers can sign up for free accounts and may receive coupons or offers for completing surveys. Businesses can use a freemium platform to create customized surveys, track feedback, and get notified when issues are resolved to build loyalty. The service targets a wide range of businesses and aims to help them address concerns privately, improve customer service, and manage reputation.
Company Size
1-10
Company Stage
Series A
Total Funding
$2.9M
Headquarters
Santa Barbara, California
Founded
2011
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Simplify's Take
What believers are saying
- LinkedIn remained active on 2026-08-31, preserving a public company presence.
- BarkBack still claims a Santa Barbara HQ and website, suggesting brand continuity.
- Tracxn still lists $2.9M raised and Raja Jindal as CEO, supporting operating history.
What critics are saying
- PitchBook marked BarkBack out of business by 2025, signaling existential shutdown risk.
- LinkedIn shows only 115 followers and 11-50 employees on 2026-08-31.
- Yelp, Podium, and Birdeye dominate customer feedback; BarkBack lacks visible 2026 product momentum.
What makes Barkback unique
- Private feedback channels bypass Yelp-style public pile-ons and reach owners directly.
- BarkBack combines custom surveys, resolution alerts, and loyalty promotions in one workflow.
- Founder Raja Jindal launched BarkBack in 2011 with UC Santa Barbara credibility.
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Benefits
Health Insurance
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Mental Health Support
Gym Membership
Flexible Work Hours
Stock Options
Company Equity
Conference Attendance Budget
Professional Development Budget
Tuition Reimbursement
Adoption Assistance
Family Planning Benefits
Fertility Treatment Support
Childcare Support
Phone/Internet Stipend
Home Office Stipend