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Smartsheet

Builds work management software for teams

Junior Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeMunich, Germany

About the Job

Requirements

  • At least 2 years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
  • Fluency in English and German is required.
  • Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
  • Proven ability to drive cross-selling and upselling opportunities within existing accounts.
  • Experience with solution selling and the MEDDICC framework.
  • Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
  • Proficiency in customer relationship management systems such as Salesforce and other sales productivity tools.
  • Strong analytical and problem-solving skills.
  • Bachelor's degree or equivalent experience.
  • Legally eligible to work in Germany on an ongoing basis.

Responsibilities

  • Build and manage a sales pipeline to meet and exceed software and services sales quotas within the assigned book of business.
  • Manage and close complex sales cycles, including needs analysis, solution design, and contract negotiation, using solution selling and the MEDDICC framework.
  • Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (0–500 employees).
  • Run high-quality discovery, align with customers on business drivers and strategic objectives, and create an evaluation plan with clear timelines that drives urgency.
  • Develop and maintain strong relationships with local channel partners to identify and pursue new opportunities.
  • Stay abreast of local market trends, competitive landscapes, and business dynamics within the assigned geographic region.
  • Manage strategic sales motions alongside transactional, high-volume opportunities.
  • Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business.
  • Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals.
  • Expand Smartsheet brand awareness at the C-suite, operational, and team levels.
  • Consult with clients to define business objectives, success criteria, and program strategy, ensuring customer perceptions of value that lead to sales renewal and expansion.
  • Lead and collaborate with cross-functional teams, including Sales Engineering, Consulting, Customer Success, Marketing, and Sales Development, to achieve sales objectives.
  • Accurately forecast sales opportunities and track key performance indicators to measure success.
  • Use Smartsheet and sales tools including Salesforce, Clari, Outreach, and Tableau to manage accounts, track progress, and increase efficiency.
  • Perform other duties as assigned.

About the Company

Smartsheet

Builds work management software for teams

Smartsheet builds cloud software for teams that plan projects, coordinate operations, and track work across an organization. Its spreadsheet-style workspaces combine task records with reports and dashboards, while teams switch between table, board, calendar, and project timeline views. Users collect information through forms, set rules for reminders and approvals, and connect their work to tools such as Microsoft Office, Google Workspace, and Slack without building a separate application. The company sells subscriptions with paid member seats and enterprise plans, plus optional products for more complex workflows. Smartsheet was founded in 2005 and is headquartered in Bellevue, Washington, United States.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bellevue, WA
Founded
2005

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