Associate Forward Deployed Engineer - Public Sector

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Deploy Cutting-Edge Commercial Innovation—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce's multi-cloud portfolio.
• Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You'll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive Tangible Outcomes through Hands-On Implementation and end-to-end technical delivery of AI solutions, personally writing code, configuring systems, and troubleshooting issues to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions by designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve leveraging AI and Large Language Models (LLMs) to create intelligent agents and automate workflows, all built on top of the Salesforce platform.
• Direct Ownership of Data Configuration & Integration from end-to-end. You'll design robust data models, build efficient processing pipelines, and establish seamless integration strategies to ingest, transform, and analyze complex datasets. Your work will ensure data is protected and always ready and optimized for our AI applications.
• Drive Agentforce Innovation by becoming an expert in our innovative agentic platform. You'll directly push its capabilities to the limit, developing bespoke intelligent agents, automating intricate business processes, and crafting intuitive user experiences that deliver tangible value.
• Conduct Deep-Dive Technical Debugging and detailed analysis of complex system interactions, data flows, and AI model behaviors to optimize performance and ensure reliability.
• Prototype and Iterate Rapidly to develop proofs-of-concept and minimum viable products, coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.
• Implement Best Practices for code quality, scalability, security, and maintainability across all deployed solutions.

• Serve as the technical advisor on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
• Facilitate integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
• Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
• Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
• Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
• Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

• 3-7 years of experience in software engineering, solutions architecture, or systems integration.
• Strong background in Computer Science or a related engineering discipline.
• Proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
• Proven track record of hands-on, end-to-end delivery of high-quality, scalable production solutions in a professional environment.
• Hands-on experience building solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks, and prompt engineering techniques.
• Experience with data integration, API design, ETL, and AI/ML model deployment.
• Familiarity with analytics, data warehouses, and operational dashboards (e.g. Tableau, CRM Analytics, Snowflake).
• Experience working in or adjacent to secure environments.
• Ability to work in ambiguous, fast-moving environments with high levels of independence.
• Strong communication skills, capable of engaging directly with users, executives, and engineers, with a collaborative mindset, bias for action, and customer obsession.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Active TS/SCI with Polygraph required

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Direct experience with the Salesforce platform, including configuration, customization, and development.
• Experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing conversational AI solutions within regulated industries.
• Salesforce platform certifications (e.g., Administrator, Platform Developer I, Architect, Agentforce Specialist).

#LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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