Manager Technical Consulting
About the job
- At least 10 years of experience leading Salesforce technical consulting projects and handling individual contributors.
- At least 5 years of people management experience.
- Strong application design skills, together with strong data, integration, and security architecture skills.
- Expertise in one or more of Salesforce Industries Cloud, Sales Cloud, Service Cloud, Experience Cloud, Vlocity OmniStudio, or the finance domain.
- Integration architecture expertise.
- Platform security expertise.
- Identity and access management and integration security expertise.
- Sharing and visibility expertise.
- Data architecture and management expertise.
- Architectural design patterns and Apex design patterns expertise.
- Experience with Salesforce, Apex, triggers, Lightning Flows, Lightning, Lightning Web Components, and modern web and mobile technologies including HTML, CSS, JavaScript, and Web Components.
- Proficiency in English.
- Manage up to 15 direct reports.
- Deliver technical work as a technical or senior technical architect on Industries projects at 50% utilization while leading Technical Consultants, Architects, and Managers.
- Hire, train, and mentor Technical Consultants so they can implement program designs as high-quality customer solutions.
- Serve as a trusted advisor to clients, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive business value.
- Identify and lead critical internal initiatives to grow the Industries consulting practice and contribute to the community knowledge base and expertise.
- Work with Delivery Managers, Solution Architects, and clients to architect technology solutions that meet client needs.
- Lead enterprise architecture and governance for an enterprise-level customer engagement.
- Guide conversations with enterprise architects and business stakeholders to shape architectural vision and establish a program architectural roadmap.
- Lead functional and technical workshops and demonstrate leadership in designing, delivering, testing, and deploying solutions.
- Lead project teams of developers delivering optimized solutions using Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
- Ensure team success while securing high customer satisfaction scores and business outcomes.
- Manage customer expectations and negotiate solutions to complex problems with customers and third-party stakeholders.
- Establish trust with customer leadership and promote or implement Salesforce best practices.
- Proactively identify and manage solution risks and drive issues through to completion.
- Champion an AI-first development workflow using AI developer assistants such as Cursor, Claude, and GitHub Copilot to accelerate Apex, Lightning Web Components, and integration delivery while maintaining platform governor-limit compliance.
- Use AI coding assistants and modern development ecosystems to maximize development velocity, document custom code, and maintain platform security standards.
- Salesforce certifications, including Administrator, Developer, Sales Cloud, Service Cloud, and Application Architect certifications.
- OmniStudio Developer or Consultant certification.
- Ability to rapidly learn and apply new concepts, business models, and technologies.
- Ability to develop written and verbal materials appropriate for the audience.
- Ability to communicate with people in diverse roles.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Ability to work through and solve problems using resourceful and innovative approaches.
- Ability to navigate and mediate conflict and foster healthy dialogue.
- Ability to nurture effective working relationships with others.
- Experience overseeing and managing business metrics, productivity, and outcomes.
About the company
Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.
Company Size
10,001+
Company Stage
IPO
Headquarters
San Francisco, California
Founded
1999
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Simplify's Take
What believers are saying
- AI brings paying demand: Salesforce reported nearly $3.9 billion in Agentforce and Data 360 recurring revenue pace in August 2026.
- Giving back gets paid time: Salesforce employees receive seven paid volunteer days each year.
- Subscriptions provide a durable base: Salesforce earned $10.8 billion from subscriptions and support in the July 2026 quarter.
What critics are saying
- Office roles demand attendance: Salesforce's published guidelines require four to five days in person for office-based roles.
- Expansion brought debt: Salesforce borrowed $6 billion in November 2025 to help finance the Informatica acquisition.
- Reliability failed during Dreamforce: a September 2026 Salesforce outage disrupted affected Hyperforce environments for seven hours and 36 minutes.
What makes Salesforce unique
- Partners extend its platform: Salesforce's AgentExchange combines third-party apps, AI agents and services with unified purchasing and billing.
- Everyone publishes a plan: Salesforce employees write annual goals visible to colleagues through its internal V2MOM system.
- Learning includes real practice: Salesforce's free Trailhead courses award badges after quizzes and hands-on exercises in practice accounts.
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Benefits
Health Insurance
Life Insurance
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Parental Leave
Wellness Program
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