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John Deere

Builds farm, construction, and forestry machines

Territory Aftermarket & Customer Support Manager - LATAM

Business Development & PartnershipsPosted on Nov 12
Full-timeIndaiatuba - State of São Paulo, Brazil

About the Job

Requirements

  • A completed undergraduate degree in Administration, Engineering, Technology, or a related field.
  • Fluent Spanish, with advanced speaking and writing skills to coordinate meetings, negotiate with providers, and lead teams.
  • Intermediate English, with the ability to read and write emails independently and participate in calls and meetings.
  • Strong commercial profile and orientation toward sales growth.
  • Ability to influence and manage relationships with distributors.
  • Good communication, execution discipline, results focus, and analytical ability.
  • Knowledge of products, markets, customers, dealers, and competitors.
  • Customer orientation and problem-solving ability.
  • Availability for international travel approximately 75% of the time.

Responsibilities

  • Promote growth in parts and services sales.
  • Manage distributor parts inventory performance.
  • Monitor and execute marketing campaigns to sell parts.
  • Develop and enable the dealer network's sales force and technicians.
  • Increase sales of FPS, lubricants, undercarriage, and tire portfolios.
  • Ensure regional customer support with a focus on uptime and customer experience.

Desired Qualifications

  • Financial perspective on the business, including equity, absorption, OROS, and total cost of ownership.
  • Knowledge of artificial intelligence.
  • Field experience with customers.
  • Experience developing teams.

About the Company

John Deere

Builds farm, construction, and forestry machines

John Deere builds tractors, combines, and other farm machines, along with equipment for construction, forestry, road building, and lawn care. Many of its machines use GPS guidance and cameras to steer themselves and spray only the weeds they detect, and farmers track each field and machine through its Operations Center app. Deere sells machines, replacement parts, and repair service through a worldwide network of independent dealers, which handle sales, servicing, and trade-ins in their local areas. Deere & Company was founded in 1837 by blacksmith John Deere, whose steel plow cut through sticky prairie soil, and is based in Moline, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Moline, IL
Founded
1837

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