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Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Assistant Manager - Blanc de Noirs

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

  • At least 4 years of experience in the food and beverage or hotel industry.
  • Passion for delivering exceptional food and beverage service.
  • Pleasant, presentable, service-oriented, and good supervision skills.
  • A team player with strong communication and interpersonal skills.
  • Proficient in Cantonese and English.

Responsibilities

  • Supervise day-to-day restaurant operations, including business-level projections and promotional activities.
  • Initiate training to improve consistency in service and standards.
  • Advise the Manager during discussions with Chefs on producing menus and promotion programmes.
  • Inspect front and back areas and ensure they are impeccable at all times.
  • Control security matters, especially keys for the storeroom, restaurant, and colleague drawers.
  • Control the quality of food and beverages served.
  • Handle complaints from guests and colleagues.
  • Control disciplinary procedures and ensure hotel standards are achieved.
  • Organize and follow through on training and daily meetings with all staff.
  • Arrange hygiene and fire precaution lectures.
  • Maintain tight financial control in all areas relating to the budget.
  • Maintain agreed par stock of all items and minimize breakage and wastage.
  • Review short-term variance of cover sales and labour costs by meal periods.

Desired Qualifications

  • Experience in French fine dining or Michelin-starred restaurants is preferred.
  • Mandarin proficiency is an advantage.

About the Company

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company size
10,001+
Company stage
IPO
Headquarters
Hong Kong
Founded
1963

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