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Citi

Runs banking and payments for global clients

Asesor de Tarjetas de Crédito

Field SalesConfirmed live in the last 24 hours
Full-timeSan Luis Potosi, MexicoIn-person

About the Job

Requirements

  • Completed high school education; a bachelor's degree is desirable.
  • Sales experience is desirable.
  • Customer service experience is desirable.
  • Basic financial products and general sales knowledge are desirable.
  • Ability to use a tablet.
  • Communication skills, including verbal fluency and active listening.
  • Negotiation skills in sales.
  • Initiative and problem-solving ability.
  • Ability to work toward objectives.
  • The position requires rotating eight-hour shifts, Monday through Sunday, with one weekday off assigned between Monday and Thursday.

Responsibilities

  • Proactively identify and approach customers to generate positive customer experiences through the placement of products and services, following the institution's and commercial partner's policies and processes.
  • Analyze customer needs and provide and promote appropriate product advice.
  • Use the necessary verbal dialogue to deliver a credit card that meets the customer's needs and encourage its use.
  • Execute the sales process correctly, focusing on customer experience and compliance with institutional guidelines.
  • Stay up to date on products, services, and policies.
  • Achieve customer experience and credit-card placement targets.
  • Comply with the laws and regulations governing sales, act ethically and in strict accordance with policies, and evaluate risks according to institutional guidelines.
  • Promote compliance with applicable laws, rules, and regulations of the business and commercial partner; exercise ethical judgment and report noncompliance promptly and transparently.
  • Know and achieve individual goals and objectives.
  • Keep the work area clean and orderly.

Desired Qualifications

  • Customer service experience.
  • Basic financial products and general sales knowledge.
  • A bachelor's degree.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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