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Gopuff

Direct-to-consumer delivery of convenience items

Department Manager - Bowling Green

Retail Store ManagementPosted on Nov 12
Full-timeBowling Green, KY, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must have knowledge of wine varietals, countries, and regions.
  • Must be able to work a flexible schedule as business requires, including nights, weekends, and holidays.
  • Must have a desire to continually develop retail sales skills and knowledge of products and services.
  • Must have two years of management experience.
  • Must have prior experience in a team environment requiring professional communication skills.
  • Must have a high school diploma or equivalent.
  • Must be able to frequently stand and move in an assigned location safely and efficiently.
  • Must be able to carry or lift items weighing up to 50 pounds.
  • Must be able to handle objects, products, and equipment safely, and bend and kneel.

Responsibilities

  • Provide excellent customer service by greeting and establishing rapport with customers while informing them about BRS products and services.
  • Maintain expert knowledge of BRS products to provide recommendations to customers.
  • Drive sales in all departments.
  • Replenish and maintain inventory.
  • Pass the WSET, Cicerone Certification, Certified Bourbon Steward, or ServSafe Certification provided by BRS, as applicable to the department.
  • Organize and communicate with vendors and buyers for store tastings.
  • Assist in training new Store Associates.
  • Perform cashier functions and adhere to minor policy while completing customer transactions.
  • Assist with front-end scheduling of Store Associates.
  • Manage cash.
  • Provide high levels of customer service, drive sales, handle difficult situations, demonstrate organizational skills, and multitask.
  • Coach team members and provide guidance to improve the customer experience.
  • Ensure pricing, signage, and display information is correct.
  • Maintain store safety standards.
  • Maintain cleanliness and standards on the sales floor, in the stock room, lockers, and bathrooms.
  • Maintain safety standards for deliveries.
  • Assist with promotions and event setup.

Desired Qualifications

  • Retail experience in the spirits industry is preferred.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

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