Part-Time
Food Expeditor
Butler Hospitality
201-500 employees
Cloud kitchen F&B service for hotels
Compensation Overview
$18/hr
Hasbrouck Heights, NJ, USA
In Person
 Operations & Logistics (2) |
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- The position requires authorization to work in the United States.
- Familiarity with food and beverage delivery practices and handling methods is required.
- The ability to work with minimal supervision is required.
- Six months of experience as a lead bartender or supervisor is required.
- Prioritize food timing with cooks so food can be delivered for room-service orders.
- Control efficient volume flow to support guest experiences.
- Package food for all delivery and room-service orders.
- Manage inventory and order delivery disposables.
Butler Hospitality built and operated cloud-kitchen delivery for hotels by taking over underused hotel kitchens and turning them into centralized production hubs that prepared and dispatched meals to a network of partner hotels. For hotels with existing restaurants it managed food and beverage operations; for limited-service hotels it offered a virtual room service option for full-service meals, with meals delivered by Butler staff and billed directly to rooms. The model aimed to achieve economies of scale by pooling demand across properties, delivering higher quality meals at lower costs, and integrating with hotel systems for seamless, fee-free direct-to-room billing. It grew to serve hundreds of hotels in cities like New York, Chicago, Miami, and San Francisco, including brands such as Marriott, Hilton, and Hyatt, before ceasing operations in May 2022 due to a mix of market pressures and internal challenges.
Company Size
201-500
Company Stage
Series B
Total Funding
$68.3M
Headquarters
New York City, New York
Founded
2015
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Simplify's Take
What believers are saying
- Butler raised over $50 million by October 2021 from Shamrock and Mousse.
- It expanded into Chicago, Miami, San Francisco, and Washington, D.C. by 2022.
- Major hotel brands like Marriott, Hilton, and Hyatt validated demand before collapse.
What critics are saying
- Butler dissolved on May 13, 2022, erasing jobs and customer contracts.
- Kelly Buerger's June 2022 WARN class action targeted unpaid layoffs and notice failures.
- Union arbitration at Radisson JFK forced Butler subcontracting out, signaling existential labor resistance.
What makes Butler Hospitality unique
- Butler centralized hotel kitchens, bundling room service across nearby properties in 2021.
- It integrated directly with hotel property systems for direct-to-room billing and fast delivery.
- Unlike third-party delivery, Butler controlled menus, cooking, and uniformed staff end-to-end.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Meal Benefits
Commuter Benefits
Professional Development Budget
Company News
Butler Hospitality, which was created in 2016, raised $50 million in funding, and provided room services to numerous hotels from central kitchens, shuttered in July 2022.
On May 16, Butler Hospitality, an on-demand platform for room service and amenities, sent an email to vendors that might have been considered reassuring under other circumstances. “We are writing to inform you [that] room service and catering services will continue as is. All collateral is still functional,” the email read. “We appreciate your loyalty to sticking with us through these times.”. The trouble was, Butler’s roughly-1,000-person workforce had been laid off just days earlier. In fact, most were told that the company had been dissolved — according to interviews TechCrunch had with a number of former employees, and corroborated in a report last week by industry blog Restaurant Dive
Butler Hospitality has teamed up with Miami-based Boucher Brothers to deliver food and drink offerings right to your beach chair.
In 2021, Butler Hospitality raised US$ 35 million from Shamrock Holdings, Inc., Mousse Partners, Platform Ventures, and Maywic Select Investments.
The Series B round brings the total funding of Butler Hospitality – one of PhocusWire’s Hot 25 Startups for 2019 – to $55 million.