Inside Sales Representative

Description

Title: Inside Sales Representative

Reports to: Director of Business Development.

Location: Charlotte, NC (In-Office)

About the role
Vital Records Control is a rapidly growing national company, and our momentum starts with our sales team. We’re adding driven inside sales professionals who own a territory, manage an active pipeline, and close business. You’ll combine disciplined daily execution with a team-first mindset to consistently hit and exceed targets.
This is a quota-carrying role for professionals who show up every day, compete hard, and win the right way.
What you’ll do

• Prospect, qualify, and close: build and manage a healthy pipeline of new and existing accounts; run discovery, deliver proposals, negotiate, and close to weekly, monthly, and annual quotas.
• Own your territory plan: analyze funnel metrics, prioritize high-probability opportunities, and adjust tactics based on prospect and client feedback.
• Deliver consistent activity: manage inbound leads, perform scheduled outbound outreach, set appointments, and follow up on time—every time.
• Be the product expert: master our shred-services portfolio to create compelling solutions, handle objections, and position clear value.
• Partner to win: collaborate with outside sales, operations, and customer service to ensure smooth implementations and exceptional client experience.
• Use the CRM rigorously: document activity, forecast accurately, and maintain up-to-date opportunity records.
• Protect relationships: address escalations professionally and resolve issues quickly with leadership support.

What success looks like

• You meet or exceed activity and revenue quotas consistently.
• Your pipeline coverage and forecast accuracy are reliable.
• You contribute positively to team culture and help others succeed.
• Clients cite you for responsiveness, clarity, and follow-through.

Requirements

 
What you bring

• 2+ years in a quota-carrying inside sales or account management role (prospecting through close).
• Proven track record of meeting/exceeding sales targets.
• Excellent communication, consultative selling, objection handling, and presentation skills.
• Strong organization and time management; disciplined use of CRM and sales tools.
• High personal integrity and professionalism; team-first attitude.
• Competitive drive with coachability and resilience—former team athletes often excel in this role.

Reliability and work standards

• Full-time, on-site/office-based role with consistent 40-hour work weeks.
• Reliable daily attendance and punctuality required to serve customers and support team coverage.
• Maintains focus, productivity, and responsiveness throughout the workday. 

Tools you’ll use

• Microsoft Office and CRM/sales management software (typing proficiency required).

Education

• High school diploma or equivalent required.

Compensation and growth

• Base salary plus uncapped commission; performance-based recognition and advancement opportunities.
• Training, coaching, and clear career paths for high performers.

How to stand out

• Share a brief example of exceeding quota, including your win plan and metrics.
• Note any team sports or competitive experiences that shaped your work ethic and resilience.