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Starling Bank

Mobile banking for personal and business

Card Payment Specialist - Product

Technical Product ManagementUpdated on Nov 12
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Relevant experience in card payments, including Visa or Mastercard, card payment regulatory compliance, 3-D Secure (3DS), mobile wallets, or card processing.
  • Knowledge or experience in card payments and card schemes in the debit or credit card industry.
  • At least 2 years of experience working in a financial institution; banking experience is preferred.
  • Ability to lead multiple workstreams concurrently.
  • Strong analytical and problem-solving skills.
  • Ability to partner regularly with different teams, particularly engineering, delivery, and product, and build effective working relationships.
  • Excellent written and verbal communication skills.
  • Ability to balance workload and schedules across multiple priorities and ad hoc escalations.

Responsibilities

  • Review and track all Visa and Mastercard bulletins through to completion in a timely manner, and cascade relevant information to appropriate teams.
  • Ensure mandates are implemented in accordance with card scheme requirements and deadlines.
  • Ensure compliance with Mastercard and Visa scheme rules.
  • Serve as the technical point of contact with card schemes, including Mastercard and Visa, and ensure alignment with internal and external stakeholders.
  • Provide technical support on card projects across multiple card schemes.
  • Act as an escalation point for card queries and issues, working with cards engineering and client success teams and providing technical expertise to drive solutions.
  • Support the product team and solution architects in designing solutions that meet client needs and future roadmap requirements.
  • Prepare and maintain card product documentation, including user guides and FAQs, for client success teams and new and existing clients.

Desired Qualifications

  • Experience working across different regions and jurisdictions.
  • Banking experience.

About the Company

Starling Bank

Mobile banking for personal and business

Starling Bank is a digital bank in the UK offering personal and business current accounts through a mobile app. For individuals, it provides features like instant spending notifications, insights, and Spaces (pots) to separate money. For businesses, it offers business accounts with invoicing and accounting integrations. The app handles account management, payments, and budgeting in one place, with transactions processed online and via card payments. The bank earns revenue from card interchange fees, interest on balances held with the central bank, and lending (such as personal loans and overdrafts). Its approach combines mobile-first banking with a broad set of services in a single app, differentiating itself through the Spaces budgeting tool, real-time transaction insights, and a strong focus on both personal and business banking. Starling’s goal is to grow its customer base while expanding its lending portfolio and offering a complete digital banking experience in the UK.

Company size
1,001-5,000
Company stage
Private
Total funding
$1.3B
Headquarters
London, United Kingdom
Founded
2014

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