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Fielmann

Sells eyewear and hearing care through stores

Store Opening Manager

Program ManagementUpdated on Nov 13
Full-timeFrankfurt, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training in optometry, commercial vocational training, or an equivalent qualification.
  • Strong organizational skills, including keeping track of complex processes, setting priorities, and ensuring smooth implementation.
  • Several years of experience in a branch office is desirable, preferably at Fielmann, with familiarity with its processes and organizational structures.
  • Communication skills, teamwork, and negotiation skills when dealing with different contacts and service providers.
  • Independent, structured, solution-oriented working style, with a strong sense of responsibility and resilience.
  • Willingness to travel extensively for field work, particularly assignments in southern Germany; residence in that region is desirable.

Responsibilities

  • Coordinate organizational processes for branch openings, renovations, and relocations, ensuring smooth collaboration among everyone involved.
  • Manage the field-based opening process and accompany openings at branch locations; handle document management, coordinate discussions, and track outstanding tasks and deadlines.
  • Ensure branches receive appropriately equipped inventories.
  • Advise and support branches on specialist and sales-related questions during the opening process.
  • Independently handle telephone and written inquiries and ensure reliable, solution-oriented resolution.
  • Further develop existing processes, procedural standards, and organizational aids in the sales environment, and contribute ideas for improvement.
  • Independently manage projects and special assignments in close coordination with the team lead.

Desired Qualifications

  • Several years of experience in a branch office, preferably at Fielmann.
  • Residence in southern Germany.

About the Company

Fielmann

Sells eyewear and hearing care through stores

Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Hamburg, Germany
Founded
1972

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