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Kyndryl

Managed IT infrastructure and cloud services

Associate Director - Market Intelligence & Price-to-Win

Sales OperationsPosted on Nov 12
Full-timeRemote

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Information Technology, Engineering, or a related field is required.
  • At least 8 years of experience in infrastructure solutioning, managed services pricing, cloud economics, cost modeling, infrastructure consulting, or competitive market analysis is required.
  • Demonstrated expertise in server, cloud, infrastructure, backup, and recovery services is required.
  • A strong understanding of infrastructure delivery cost structures and service components is required.
  • Experience supporting large enterprise or strategic outsourcing engagements is required.
  • Ability to evaluate market pricing and develop competitive pricing recommendations is required.
  • Strong analytical and financial skills are required.
  • Excellent communication and executive presentation capabilities are required.

Responsibilities

  • Serve as the primary subject matter expert on market pricing structures across server infrastructure, private and public cloud platforms, backup and recovery services, and hybrid IT operating models.
  • Evaluate industry-advisory-firm benchmarks, clarify market inclusions, exclusions, baseline assumptions, and bundled versus out-of-scope services, and establish in-market positioning.
  • Partner with pursuit leaders on transformational opportunities to develop pricing strategies, improve deal competitiveness, and balance market positioning with operating margins.
  • Collaborate with solution architects and cost advisors to align market comparisons with delivery architectures and evaluate cost drivers across compute, storage, cloud consumption, and labor-based operational models.
  • Use AI platforms and data analytics to accelerate competitive research, detect pricing trends, and automate repeatable intelligence methods.
  • Deliver briefings and recommendations for executive bid reviews and create reusable market playbooks, pricing guidance assets, and training workshops for global solutioning teams.

Desired Qualifications

  • Experience supporting large strategic deals in environments with more than $10 million in total contract value is preferred.
  • Experience working with market intelligence providers such as Everest Group, ISG, Gartner, IDC, HFS, or similar organizations is preferred.
  • Knowledge of managed infrastructure services, cloud transformation, and outsourcing markets is preferred.
  • Experience building Price-to-Win strategies is preferred.
  • Familiarity with AI-enabled research platforms and analytics tools is preferred.
  • A strong understanding of commercial deal structures and outsourcing contracts is preferred.
  • Experience working directly with pursuit teams, solutioning teams, and senior executives is preferred.

About the Company

Kyndryl

Managed IT infrastructure and cloud services

Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
2021

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